Does Boots pay their employees well?

According to anonymously submitted Glassdoor reviews, Boots employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Boots. This rating has been stable over the past 12 months.

How satisfied are employees working at Boots?

58% of Boots employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Boots 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Boots?

Customer Assistant (1097) , Customer Advisor (954) , Sales Assistant (408) , Pharmacist (377) , Sales Associate (255) , Pharmacy Dispenser (229) , Customer Service (228) , Pharmacy Advisor (227) , Assistant Manager (137) , Customer Service Representative (133) , Beauty Advisor (110) , Pharmacy Assistant (110) , Beauty Specialist (107) , Retail Assistant (97) , Store Manager (97)

What are the pros of working at Boots according to real employee reviews?

"The pay was good for someone my age (£10 per hour) and we also got free makeup" ((in 796 reviews)); "The staff were friendly and you got to engage and have nice chats with the customers" ((in 558 reviews)); "Nice colleagues that help when you first join but there isnt much support in terms of training from the company" ((in 466 reviews)); "The people I work with are all nice people and generally enjoyable to work alongside." ((in 439 reviews)); "Very helpful when starting and training was good." ((in 245 reviews))

What are the cons of working at Boots according to real employee reviews?

"Poor management; timetabled me too many hours and didnt listen when i told them." ((in 711 reviews)); "managers don't know what they are doing they bully there staff especially in central london stores" ((in 344 reviews)); "Long hours and not enough resource especially for dispensing of carehomes" ((in 295 reviews)); "No work life balance for employees" ((in 65 reviews)); "there is no career progression and no incentives" ((in 55 reviews))

What are the top reviewed Boots locations?

New York , Chicago , Washington , Los Angeles , San Diego , Denver , Boston , Fountain Hills , Scottsdale , Houston , San Antonio , Honolulu , Minneapolis , Bakersfield , Riverside , Elk Grove , Dublin , San Francisco , New London , Parker , Bellingham , Seattle , Portland , Boca Raton , Miami , West Palm Beach , Tampa , Plainville , North Charleston , Tukwila

Boots reviews

3.5

58% would recommend to a friend

(8,463 total reviews)

Sebastian James

57% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.2

Compensation and benefits

3.2

Career opportunities

2.9

Senior management

Boots has an employee rating of 3.5 out of 5 stars, based on 8,463 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Boots employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

2.0

Sep 19, 2016

Tired pharmacist

Relief pharmacist

Recommend

CEO approval

Business Outlook

Pros

Good travel expenses if your travelling to different stores. Really lovely staff most of the time. Approachable area managers.

Cons

Absolutely zero care for employees! Literally none, there's no drive to look after anyone who runs the company ie the staff! It's so profit driven it's impossible to focus on patients, but then again that's what community pharmacy has turned into. Every single pharmacist I have become close enough to has told me they hate it and would quit immediately of it wasn't for financial responsibility. Low staff obviously so pharmacists tend to spend half the day checking prescriptions like a robot the other half selling shampoo and a fraction of the time talking to actual patients as it's just too busy and understaffed! Im honestly depressed in the role. Avoid it if you can or do it for a bit of experience and then leave that's what sensible pharmacists tend to do.

Boots Response

9y

Thank you for taking the time to share your feedback. We are sorry to hear you aren't having a great experience in our stores. We take your feedback seriously and will share this with senior management.

1.0

Aug 17, 2016

Let's feel good? No, just no.

Pharmacist

Recommend

CEO approval

Business Outlook

Pros

Pay is OK but not that good

Cons

Such sarcastic slogan of 'Let's feel good' coz I don't feel good at all. Very, very bad management. Constantly understaff 24/7 yet expecting everything to be done and services to be on target. Managers only care about money and budgets and never will hire more people/get you some help even though you are constantly understaff. Never appreciate your work. Taking everything for granted that you will work hard like a slave to meet the targets. They expecting at least 12 MUR a week ('Non-negotiable') while you are already constantly understaff and got behind with no help at all. Believe me or not Guardian got spot on with Boots problem. 100% correct. Ignore Marc Donovan and whoever's open letter they got only big mouth and tried to hide away the truth from the public. Rubbish rota and planning. Weird hours of staff coverage that can have 5 people in the morning and only 1 in the afternoon. Double-cover of pharmacists sounds like a great idea but it turns out to be wasted every single time because they do not give us enough staff so one of us will need to do dispenser's jobs! Staff not respecting you as a pharmacist. Never will give you a hand even if you ask for it but instead telling you off and blaming you for not doing something while you already had 10 things in front of you. Won't appreciate your help if you do help them but instead taking it for granted not even a 'thank you'. etc etc etc.

Boots Response

9y

Thank you for taking the time to leave your feedback. We are really sorry to hear you aren't having a good time in one of our stores. We take feedback very seriously and will share this with senior management.

1.0

Apr 21, 2016

Worst experience

Health and beauty consultant

Recommend

CEO approval

Business Outlook

Pros

Pay is very good! You get excellent discount ! Great and understanding staff to work with (excluding management). Timmings are okay too

Cons

Worst management ever ! they dont communicate with eachother at all, stressful job, always get underpaid. Last minute changes in business, ruins your own schedule

Boots Response

10y

Many thanks for your feedback. With regards to your pay we advise that you contact your previous line manger to resolve this.

Viewing 136 - 138 of 8,463 Reviews

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