CARVANA reviews

2.8

37% would recommend to a friend

(3,157 total reviews)

Ernie Garcia

48% approve of CEO

37% positive business outlook

CARVANA has an employee rating of 2.8 out of 5 stars, based on 3,157 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CARVANA employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Aug 2, 2017

#carvanajoblove

Recommend
CEO approval
Business Outlook

Pros

The people. My gosh the people at this organization are talented. You'd be hard pressed not to find some of the most brilliant people within their respective fields in almost every division. Even better, they're (mostly) good & fun loving people, which makes work a heck of a lot more enjoyable! The culture & passion. Carvana is a company founded on the idea that people should be treated better, and that focus isn't limited to just external customers. The company really fosters an environment that's exciting and engaging, and cares deeply about employees. Unite that with a product/service that most people can truly rally behind and be excited about, and you have a great recipe for a solid place to want to spend 40+ hours a week. The opportunity. Aside from the talent you'll be working alongside (and inevitably learning from), there is also a TON of opportunity to grow at Carvana. This is a company that's allowed countless people to pursue paths they never thought possible elsewhere, and is also still in a stage of high growth which allows for additional opportunities for upward mobility. And lastly (just for good measure) the perks. The ping pong tables, pickle-ball court, wild pants & waffles Wednesdays, company sponsored happy hours, cold brew on tap, free snacks & often free catered lunches/food trucks, excellent benefits package, etc.

Cons

Look, every company has their "flaws" and areas that employees may feel they're falling short. The company grew nearly 300% in a single year, and then IPOed soon after, there are pain points to that for employees and that stinks sometimes. However, I will say that this company is still heavily committed to the same things that made it great to begin with, and these pain points will likely be alleviated to a certain degree in time. It also should be noted that while cons exist, the pros far outweigh them.

2.0
May 10, 2018
Recommend
CEO approval
Business Outlook

Pros

In the beginning they would buy lunch every Thursday and the people you work with are young and very nice. The benefits are great.

Cons

No work life balance, like at all. They made us work over 50 hours a week sometimes and it was no notice or option. Management pretends like they care about your future but they really don't. There is no opportunity for growth. They want you to perform like 5 different jobs but pay you for one. You don't have a lunch break 80% of the time. They hire from the outside and don't respect their current employees. No diversity in upper management at all. They take you ideas and adapt them as their own without giving you credit for it. You have to beg for you PTO and request it 30 days in advance and it will probably get denied. They change their policies everyday and expect you to keep up, they are so worries about money they will have you doing illegal things just to get a car out. The cars suck and they aren't transparent about them. I didn't learn any transferable skills, I wasted two years working for a company that would even give me a raise. Horrible company and worst job I've ever had.

2.0
Jun 25, 2019

Don't Be a Richard

Recommend
CEO approval
Business Outlook

Pros

Carvana has really incredible benefits that truly do improve quality of life. They provide you the opportunity to build relationships that will last a lifetime and I am forever grateful for that.

Cons

One of Carvana's core values is: Don't be a Richard. What does this mean to its employees? This means that it is important that "Carvana conducts their business with a firm commitment to ethics and compliance and treating every customer, employee and stakeholder with the upmost respect. As Carvana continues to build a great company, it’s equally important that they are always acting as a good company." Needless to say, my experience was less than that. Throughout my day to day at Carvana I was never quite sure if I was performing my duties well and on top of that (positive or constructive) feedback directed to my role competencies were far and few between. However, when it came to how I interacted with those in the office they were always quick to jump on their feet to shame and deliver feedback. For the last 6 months of my experience I was victim of shameful feedback that I felt was not appropriate or necessary to improve my day to day tasks. This lead me to not feel like I could be myself or even safe in the office. When I was at my wits end I was advised to reached out to Human Resources to assist me with advice on to conquer this problem, and I requested to be kept anonymous. I requested to be kept anonymous because at this time I was already feeling singled out. I was feeling like I could not be myself in the workplace because of the very personal feedback I was being given by my leadership team. Unfortunately, I was not kept anonymous. This escalated my experience and I quickly realized that reaching out to a team that is put in place to protect their employees and not being protected something that I hope someone never has the opportunity to experience. At that point forward I lost all trust in Carvana's HR team and my leadership team on supporting and protecting me as an employee. ( I mean, why should I?)

Viewing 4 - 6 of 3,157 Reviews

Glassdoor has 3,206 CARVANA reviews submitted anonymously by CARVANA employees. Read employee reviews and ratings on Glassdoor to decide if CARVANA is right for you.