Is Centene a good company to work for as a Customer Service Representative (CSR) II?

Customer Service Representative (CSR) II professionals working at Centene have rated their employer with 4.1 out of 5 stars in 17 Glassdoor reviews. This is a higher than average score with the overall rating of Centene employees being 3.6 out of 5 stars. Search open Customer Service Representative (CSR) II Jobs at Centene now and start preparing for your job interview by browsing frequently asked Customer Service Representative (CSR) II interview questions at Centene .

Does Centene pay Customer Service Representative (CSR) II employees well?

Customer Service Representative (CSR) II professionals rate their compensation and benefits at Centene with 3.8 out of 5 stars based on 17 anonymously submitted employee reviews. This is 2.7% better than the company average rating for salary and benefits. Find out more about Customer Service Representative (CSR) II salaries at Centene.

What are the top reviewed jobs at Centene?

Customer Service Representative (193) , Business Analyst (164) , Manager (124) , Program Coordinator (106) , Director (77) , Project Manager (77) , Claims Analyst (73) , RN Case Manager (73) , Care Manager (63) , Supervisor (58) , Business Analyst II (56) , Care Coordinator (54) , Analyst (52) , Referral Specialist (52) , Service Coordinator (52)

What are the pros of working at Centene according to real employee reviews?

"Great benefits CEO has a vision that is working to help keep the company growing and to make it through the changes with AFA" ((in 741 reviews)); "Good pay and is flexible" ((in 533 reviews)); "can work from home and flexible" ((in 282 reviews)); "Good work life balance although I heard some people didn't have the same balance as I did" ((in 216 reviews)); "Some great people at this company that is bogged down by silos and exec level egos." ((in 213 reviews))

What are the cons of working at Centene according to real employee reviews?

"No on going training" ((in 142 reviews)); "the managers have no care to the employees or contractors and bringing this up to directors falls on deaf ears." ((in 119 reviews)); "Consistently changing and frequent layoffs in the last year" ((in 93 reviews)); "Disappointed and frustrated that Middle and Upper management seemed entirely out of touch with the day" ((in 81 reviews)); "No bonuses and they aren't valuing the work as much as they used to" ((in 72 reviews))

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Centene

Centene Customer Service Representative (CSR) II reviews

4.1

42% would recommend to a friend

(17 total reviews)

Sarah London

86% approve of CEO

98% positive business outlook

Ratings by category

4.9

Work/Life balance

4.5

Diversity & inclusion

4.2

Culture & values

3.9

Career opportunities

3.8

Compensation and benefits

3.7

Senior management

Customer Service Representative (CSR) II employees have rated Centene with 4.1 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) II professionals have an excellent working experience there. Centene is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) II professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

17 reviews

3.0

Aug 21, 2023

Good company, but beware!

Customer service representative (csr) ii

Recommend

CEO approval

Business Outlook

Pros

Decent pay Fulfilling work Good work-life balance

Cons

Management Human Resources No communication They will blind side you

5.0

Aug 12, 2023

Centene

Customer service representative ii

Recommend

CEO approval

Business Outlook

Pros

The training was easy, and they will work with your schedule.

Cons

The hiring process took a long time

5.0

Jun 20, 2023

Amazing

Customer service representative (csr) ii

Recommend

CEO approval

Business Outlook

Pros

Benefits, company, family feel, PTO

Cons

Consistent changes that happened within the company that affect employees

Viewing 1 - 3 of 17 Reviews

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Centene reviews Centene Customer Service Representative (CSR) II reviews

Centene

Centene Customer Service Representative (CSR) II reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good company, but beware!

Centene

Amazing

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