Centene Customer Service Representative (CSR) II reviews

Everything, Management is bad, they dont work with you if you need time off, If one of management doesn't like you they will all turn on you, if you need help good luck finding someone to help you, the floor walkers don't even know what they are doing the customer service reps know more than the floor walkers do, they even know more than some of the management. Management needs major improvements they need to get rid of all the managers that currently run the show and put on people that actually cares about the companies needs. The training is too short they need to extend the training from 4 weeks to 12 like most insurance companies do there is too much valuable information that is not being shared with the employees because training is too short. When training is over they basically throw you into the water with no life jacket and its every man for themselves. If you need assistance good luck finding someone who knows what they are doing

Training is not the best. Management should involve everyone equally and be extremely transparent with information pertinent to ones job.