Centene Customer Service Representative (CSR) II reviews

4.1

42% would recommend to a friend

(17 total reviews)
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Sarah London

86% approve of CEO

98% positive business outlook

Customer Service Representative (CSR) II employees have rated Centene with 4.1 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) II professionals have an excellent working experience there. Centene is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) II professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

17 reviews
5.0
Jul 8, 2021
Recommend
CEO approval
Business Outlook

Pros

- Fast-paced - Great benefits - Awesome trainers - Helpful co-workers - Extensive training - Refreshers provided on a regular basis - WFH equipment was provided - Incentives given frequently

Cons

- Too many systems to work with - Medicare is a beast, A LOT of information - It can be overwhelming at first, but will get easier if you ask questions - Metrics reviewed weekly with management

3.0
Jan 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Job was good. There is a lot to learn in the healthcare and insurance field. There is always something to do. Can move up in the company if you actually try at the job. Supervisors were really good.

Cons

Main management and policies in place for employees were awful. Main management would penalize employees when unforeseen issues occurred in people's lives. They did not think that other people have lives and issues.

3.0
Dec 5, 2019
Recommend
CEO approval
Business Outlook

Pros

typical work environment , not bad bad

Cons

Good and bad typical work environment , I’m stil here

Viewing 10 - 12 of 17 Reviews

Glassdoor has 6,621 Centene reviews submitted anonymously by Centene employees. Read employee reviews and ratings on Glassdoor to decide if Centene is right for you.