Ensora Health reviews

2.3

27% would recommend to a friend

(171 total reviews)

John Damgaard

20% approve of CEO

27% positive business outlook

Ensora Health has an employee rating of 2.3 out of 5 stars, based on 171 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ensora Health employee rating is 38% below average for employers within the Information Technology industry (3.7 stars).

Reviews by job title

171 reviews
2.0
Sep 26, 2024

great experience until it wasn't

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- My direct leader was amazing - Team was amazing - Great benefits and pay

Cons

*I do not care for feedback from the company. The feedback I am sharing here is what you've been receiving for over a year and nothing has changed. Please save us both time. - The newer leadership team is untrustworthy and are more committed to NOT answering questions truthfully and moving in circles. The town halls were a joke and nothing more than sharing how "we aren't in the best financial place, but do not worry, your jobs are safe" - inly for 20+ people to be laid off within two weeks. - We cannot get any clear answer on our personal equity within the company. We were using one company but then apparently that company wasn't working well, but we do not have any clear answers on the go forward. The last 2 town halls it has been "more to come". - Those laid off, some of their roles have already been reposted. It made no sense to let them go when you could've had a conversation around pay decreasing rather than losing their livelihood. It is a disgusting slap in the face. - For a mental health company, they do not care about the wellbeing of their employees. My leader did and for that I am grateful.

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Ensora Health Response
1y
Thank you for taking the time to share your thoughts and for acknowledging the positive experience you had with your direct leader, team, and the benefits and pay we offer. We’re glad to know that there were aspects of your time here that you valued, and we truly appreciate your contributions over the past few years. We understand your concerns regarding communication and transparency, particularly around the town halls and equity. As a fast-evolving company, there are moments when decisions have to be made swiftly. While we strive to provide as much clarity as possible, certain decisions can be complex and take time to solidify before being shared in full. Regarding the layoffs, we want to clarify that we have not reposted any roles that were part of the layoff event. There was one role that appeared to be reposted, which was an oversight and not an indication of us refilling roles that were affected by the layoffs. These decisions are always made with careful consideration, and we remain focused on ensuring the long-term stability of the company while exploring all possible options to support our team members. We want to emphasize that every decision we make for the company and our team members is carefully reviewed through the lens of our core values: customer centricity, accountability, respect, and excellence. These values guide us in navigating difficult choices and ensuring we stay aligned with our mission. We will continue to make business decisions with these principles in mind, as we believe they are essential to both the company’s success and the well-being of our team members. We also encourage all team members to uphold and embody these values in their daily work as we strive for continuous improvement.
1.0
Sep 1, 2024
Recommend
CEO approval
Business Outlook

Pros

The individual support teams are great

Cons

No communication from management on anything, next to no real training, constant useless changes to tools that make your job harder to do, no consideration for the well being of non salaried employees, no job security

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Ensora Health Response
1y
Thank you for your feedback and for sharing your perspective. We’re pleased to hear that you had a positive experience with our support teams, as collaboration and teamwork are core values that we aim to foster across the company. As for your concerns, we understand that communication and training are vital to success, and we are always looking for ways to improve in these areas. As a company in a fast-moving SaaS industry, we continuously adapt our tools and processes to remain agile and effective in a competitive environment. These changes are made with the long-term goal of improving overall efficiency and performance, though we understand they can sometimes feel disruptive in the short term. We are constantly looking for ways to better serve our team members and be a delight to them. Some of the steps we’ve taken include conducting company-wide surveys to understand what truly impacts our team members, so we can assess what is feasible for the company. We’re also investing in tools aimed at making the employee experience more enjoyable, while our internal team is actively working on job architecture to provide clarity around career advancement opportunities. We are continuously reviewing what we can do to improve the overall employee experience, ensuring we build a company that supports everyone. Thank you again for your feedback and for being part of the team. We truly appreciate your time with us and wish you the best moving forward.
2.0
Aug 29, 2024

Great team - terrible ELT

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

team dynamics benefits compensation time off work life balance

Cons

unclear communication from ELT - they dance around when answering a question in town halls told our jobs were fine - laid off 3 weeks later

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Ensora Health Response
1y
Thank you for taking the time to share your experience with Therapy Brands. We appreciate the feedback regarding team dynamics, benefits, compensation, time off, and work-life balance. These are areas that we continuously strive to enhance, and it's rewarding to know that they were highlights of your experience with us. Transparency and honesty are fundamental to our values, and we take your feedback seriously. We will continue to evaluate our communication strategies and the timing of our messages. Our goal is to be consistent and transparent. Thank you again for your honesty.
Viewing 46 - 48 of 171 Reviews

Glassdoor has 176 Ensora Health reviews submitted anonymously by Ensora Health employees. Read employee reviews and ratings on Glassdoor to decide if Ensora Health is right for you.