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      Ensora Health

      Engaged Employer

      Ensora Health reviews

      2.3

      27% would recommend to a friend

      (171 total reviews)

      John Damgaard

      20% approve of CEO

      27% positive business outlook

      Ratings by category

      3.0

      Work/Life balance

      2.6

      Diversity & inclusion

      2.5

      Compensation and benefits

      2.4

      Culture & values

      2.2

      Career opportunities

      2.1

      Senior management

      Ensora Health has an employee rating of 2.3 out of 5 stars, based on 171 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ensora Health employee rating is 38% below average for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      171 reviews
      1.0
      Aug 7, 2024

      slow progress

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      remote working, great mission and loyal customers

      Cons

      low pay, old technology, bad customer support

      avatar
      Ensora Health Response
      1y
      Thank you for sharing your reflections on your two years with us. We are glad to hear that you appreciate our remote working policies, our mission, and the loyalty of our customers. These are key aspects of our business that we are proud of and continually strive to enhance. We acknowledge your concerns regarding compensation, technology infrastructure, and customer support. We are committed to competitive pay and are actively reviewing our compensation structures to ensure they match or exceed industry standards. Regarding our technology, upgrading legacy systems is a priority, and we have initiatives in place aimed at modernizing our platforms to improve both team members and customer experiences. Your comments on customer support are concerning, as exceptional service is a cornerstone of our business. It is hard to know what your concern is regarding customer support without specifics. We encourage you to share more details with our people ops team by emailing them at people@therapybrands.com. We make every effort to ensure that our team is equipped to provide the highest level of service to our customers. We understand that our success is directly linked to our ability to support our customers effectively. Lastly, we take your feedback on management very seriously. Creating a positive and respectful workplace is non-negotiable, and allegations of toxicity within our leadership team warrant thorough investigation. We are committed to ensuring that all members of our staff, regardless of rank, contribute positively to our culture. We encourage open and ongoing dialogue to help us identify and address any issues promptly and effectively. Thank you again for your honesty. Your feedback is invaluable as we strive to improve our working environment and operations.
      5.0
      Aug 2, 2024

      Best Job I have Ever Had

      Senior account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      March 26, 2019 I was hired to work for Therapy Brands. Since that time, there have been many changes to the organization. I have seen approximately four different iterations of this organization (from C-Suite changes to different support staff and everything in between). This place has gone from a cluster of siloed software companies to a branded house with impressive software systems that cater to behavioral and mental healthcare providers. I am grateful to be able to work from home. My income has consistently gone up (read that again - it is true) and best of all (this may sound corny) I get to help providers who take care of children on the spectrum so have fewer things to worry about - scheduling/billing/data collection. I have the best boss I have ever had in my 20+ year career and my team mates are fun and supportive and we are a real team! Over the years, I have read Glassdoor reviews for Therapy Brands and some are mean spirited - as my precious Mother said to me over and over when I was little, "If you look for problems long enough you will find them. But if you look for solutions and support long enough you will find them too." I love Therapy Brands - I stay here because I believe in what we are doing here.

      Cons

      Stop changing C-Level folks... the ones in place right now are the BEST in the history of Therapy Brands, for real.

      avatar
      Ensora Health Response
      1y
      Thank you for sharing your positive feedback about your experience working at Therapy Brands. It's incredibly rewarding to hear about your positive experiences and observations over your more than six years with us. Your perspective on the evolution of our organization is invaluable, and we’re delighted to know that you feel proud of the progress we’ve made. It’s wonderful to hear that you appreciate the transition from a cluster of siloed software companies to a cohesive branded house with systems that make a real difference for behavioral and mental healthcare providers. We're committed to providing meaningful solutions to providers and your contributions are a vital part of that mission. We’re glad to hear that working from home suits you well and that your income has consistently increased. Having a supportive boss and a fun, collaborative team makes all the difference, and we’re thrilled that you have found that here. Regarding the Glassdoor reviews, we understand that feedback can vary widely, and we focus on taking constructive feedback to improve continually. Your belief in our mission and what we are doing here is genuinely appreciated, and it’s this shared vision that drives our success. Your recommendation to maintain stability in our C-level team is noted, and we agree that the current leadership is doing a fantastic job. We are committed to nurturing this strong leadership team to continue driving our mission forward. Thank you for your dedication, passion, and the significant contributions you make to our company. We are grateful to have you on our team and look forward to many more successful years together.
      5.0
      Jul 23, 2024

      Strong culture with promises of growth

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Organization seems committed to investing in both the client and employee experience

      Cons

      Recently switched from a mid year review and merit raise cycle to an annual one.

      avatar
      Ensora Health Response
      1y
      Thank you for sharing your positive feedback about your experience working at Therapy Brands. We are pleased to hear you recognize our commitment to investing in the customer and team member experience. Creating a positive environment for our team members and delivering excellent service to our customers are top priorities for us. We appreciate your candid feedback regarding the recent change to our review and merit raise cycle. We understand that moving from a biannual to an annual cycle can feel like a significant adjustment. This decision was made to streamline the process and allow for more comprehensive evaluations and feedback. Your input is valuable, and we will continue to evaluate the effectiveness of our review processes to ensure they meet the needs of our team members. If you have any specific concerns or suggestions on how we can improve this system, please don’t hesitate to reach out to a member of our people ops team. Thank you for your dedication and for being an integral part of our team. We look forward to continuing to support your growth and success within the company.
      Viewing 52 - 54 of 171 Reviews
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      ReviewsEnsora Health reviews

      Glassdoor has 176 Ensora Health reviews submitted anonymously by Ensora Health employees. Read employee reviews and ratings on Glassdoor to decide if Ensora Health is right for you.