H&R Block CSP - Client Service Professional reviews

3.8

62% would recommend to a friend

(204 total reviews)

Curtis Campbell

64% approve of CEO

47% positive business outlook

CSP Client Service Professional employees have rated H&R Block with 3.8 out of 5 stars, based on 204 company reviews on Glassdoor. This indicates that most CSP Client Service Professional professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by CSP Client Service Professional professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

204 reviews
5.0
Apr 20, 2025
Recommend
CEO approval
Business Outlook

Pros

I am a seasonal CSP. I have worked for H&R Block for three tax seasons. They are very flexible with employees schedules that is why I keep coming back. The leadership is very upfront as to what is expected of you. Everyone helps each other. The clients are great, you see the same loyal clients every year. H&R Block offers their employees a free tax course if you want to grow and become a tax professional.

Cons

Their prices are going up. Client's would like the coffee and cookies back in the lobby.

2.0
Apr 12, 2025

Seasonal Mess

Recommend
CEO approval
Business Outlook

Pros

Friendly tax professional and MTL Decent pay

Cons

Schedules fluctuate a lot. Many times when schedule was changed day of and not notified. Operations takes several days to get back and months to solve office equipment/maintenance issues. Given more responsibility than paid for. No drinkable water source in offices (aside from tap).

Viewing 37 - 39 of 204 Reviews

Glassdoor has 8,663 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.