H&R Block Client Service Professional reviews

3.8

65% would recommend to a friend

(362 total reviews)

Curtis Campbell

67% approve of CEO

44% positive business outlook

Client Service Professional employees have rated H&R Block with 3.8 out of 5 stars, based on 362 company reviews on Glassdoor. This indicates that most Client Service Professional professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Client Service Professional professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

362 reviews
2.0
Apr 16, 2024
Recommend
CEO approval
Business Outlook

Pros

- Gained experience doing Point Of Sale - Short commute - Getting to know clients

Cons

- I was told not to tell anyone asking about pricing about our exact pricing - Low pay - No benefits - Being expected to accommodate clients who demanded same day appointments/walk-ins - Being expected to do cold calling while handling clients in person and incoming calls at the same time - I was not fully trained in person on how to locate specific forms in the system which led to me being shamed by a Tax Pro who - System for cold calling was not updated regularly to reflect which clients came back to file

Viewing 61 - 63 of 362 Reviews

Glassdoor has 8,662 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.