H&R Block Client Service Professional reviews

3.8

65% would recommend to a friend

(362 total reviews)

Curtis Campbell

67% approve of CEO

44% positive business outlook

Client Service Professional employees have rated H&R Block with 3.8 out of 5 stars, based on 362 company reviews on Glassdoor. This indicates that most Client Service Professional professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Client Service Professional professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

362 reviews
5.0
Mar 7, 2023
Recommend
CEO approval
Business Outlook

Pros

-They're really flexible with their hours -The work culture so far has been very receptive to a newbie fresh out of uni such as myself -Office job has been a nice experience so far

Cons

-A downside would be that the systems/software can be glitchy/slow at times

3.0
Mar 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Coworkers were great and I loved the manager. Decent employee appreciation

Cons

Agreed on a set schedule but it changed every week. A good portion of clients are rude and demanding.

4.0
Mar 3, 2023
Recommend
CEO approval
Business Outlook

Pros

You'll answer phones, scan papers, etc. Great if you're looking for a season job

Cons

Clients can be rude, it goes from slow to fast quickly, upper management will sometimes have unrealistic expectations making lower management do things they don't want to do

Viewing 97 - 99 of 362 Reviews

Glassdoor has 8,665 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.