H&R Block Client Service Professional reviews

3.8

65% would recommend to a friend

(362 total reviews)

Curtis Campbell

67% approve of CEO

44% positive business outlook

Client Service Professional employees have rated H&R Block with 3.8 out of 5 stars, based on 362 company reviews on Glassdoor. This indicates that most Client Service Professional professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Client Service Professional professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

362 reviews
2.0
Mar 10, 2016
Recommend
CEO approval
Business Outlook

Pros

-I had a flexible schedule for the most part, except for when it got busy. My home life and grades plummeted and my other job started giving me more stress than usual. I guess that's what I get for attempting to work 70 hours a week. -A few of my co-workers were very nice to me.

Cons

-Pay was much lower than I expected, but being a college student I thought this would look great on my resume. -The interview was unprofessional, they didn't even ask me any questions. Honestly, they hired me because I looked professional. -There was little to no contact, my office manager gave my hours to another girl one week because she was a favorite, and didn't text me back for two weeks to ask me to come back. I'm still in the process of wondering if I should even come back. I do have another job to fall back on. -Some of the tax pros were very nice and sweet, but there were a few in my office who berated me until I was reduced to tears. I made a mistake with scheduling once. I apologized to the lady who I worked with because this is my first year doing this and I genuinely felt guilty. I kept saying how sorry I was and acknowledged the fact that I had done wrong and she got mad at me in front of clients. She couldn't forgive me. She always gave me the cold shoulder before this incident too.

Viewing 259 - 261 of 362 Reviews

Glassdoor has 8,670 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.