H&R Block Customer Service Representative reviews

3.5

80% would recommend to a friend

(121 total reviews)

Curtis Campbell

Not enough data to show CEO approval

42% positive business outlook

Customer Service Representative employees have rated H&R Block with 3.5 out of 5 stars, based on 121 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Customer Service Representative professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

121 reviews
1.0
Oct 8, 2011
Recommend
CEO approval
Business Outlook

Pros

They will give you a free tax preparation. There are willing co-workers for support, local offices, & a willingness to give lunch breaks around school schedules.

Cons

About 80 hours of unpaid training & testing just to see if you've been hired Scheduling that can leave you with 12 hour weeks / 3-four hour shifts Unwillingness to alter schedule in the event of personal emergency

Viewing 121 - 121 of 121 Reviews

Glassdoor has 8,661 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.