H&R Block Front Desk Associate reviews

3.9

82% would recommend to a friend

(174 total reviews)

Curtis Campbell

100% approve of CEO

77% positive business outlook

Front Desk Associate employees have rated H&R Block with 3.9 out of 5 stars, based on 174 company reviews on Glassdoor. This indicates that most Front Desk Associate professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Front Desk Associate professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

174 reviews
1.0
Jan 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Lots to learn if you are interested in accounting. They are willing to help get you certified if you're interested. As a receptionist, if you are willing, you can work at multiple locations.

Cons

At this particular location? Horrible management. Tax filers were extraordinarily rude and disrespectful. Receptionists from other offices refused to work at this location because of the staff there. Sadly, due to poor management and toxic staff, I got transferred to this location, and did not last long.

3.0
Dec 9, 2023

Front Desk

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule and lots of benefits included

Cons

Management was unorganized and can get overwhelming busy during peak season

Viewing 49 - 51 of 174 Reviews

Glassdoor has 8,686 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.