H&R Block Front Desk Associate reviews

3.9

82% would recommend to a friend

(174 total reviews)

Curtis Campbell

100% approve of CEO

77% positive business outlook

Front Desk Associate employees have rated H&R Block with 3.9 out of 5 stars, based on 174 company reviews on Glassdoor. This indicates that most Front Desk Associate professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Front Desk Associate professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

174 reviews
3.0
Nov 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule simple work gets you out of the house

Cons

Equipment needs to be updated not the greatest pay not very stimulating

3.0
Oct 28, 2023

n/a

Recommend
CEO approval
Business Outlook

Pros

It was easy and mostly focused on customer service

Cons

Management issues were a problem

5.0
Oct 20, 2023

Good Customer Service Job

Recommend
CEO approval
Business Outlook

Pros

As a college student the scheduling was very flexible with my schooling and I liked the culture of care created in the office that I worked at.

Cons

Communication between tax preparers and front desk could be better.

Viewing 52 - 54 of 174 Reviews

Glassdoor has 8,687 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.