H&R Block Front Desk Associate reviews

3.9

82% would recommend to a friend

(174 total reviews)

Curtis Campbell

100% approve of CEO

77% positive business outlook

Front Desk Associate employees have rated H&R Block with 3.9 out of 5 stars, based on 174 company reviews on Glassdoor. This indicates that most Front Desk Associate professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Front Desk Associate professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

174 reviews
5.0
Nov 22, 2021
Recommend
CEO approval
Business Outlook

Pros

The Queen Anne office in Seattle, WA was a team of really friendly, kind and helpful tax professionals. The manger was awesome too and worked with my tight schedule. I was the front desk receptionist and it was a simple and nice office vibe. I mainly checked clients in, helped connect them to their tax pro, answered the phone, made phone calls reminding people to make their appointments, etc. The parking behind the building was convenient being that it's right in the city.

Cons

The only con I had at the time I worked there was that the phones needed to be updated as it was difficult to clearly hear clients every time and they also struggled to hear us as well which made for frustrating phone calls on both ends.

5.0
Nov 1, 2021

Loved it

Recommend
CEO approval
Business Outlook

Pros

Friendly environment, helpful coworkers, good hours

Cons

Low pay depending on job title

Viewing 97 - 99 of 174 Reviews

Glassdoor has 8,692 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.