H&R Block reviews about "training"

Can always use more remote tools and flexibility

Low pay comparing to the job market

It is a seasonal job, and first years pay grade isn't great

Block has shifted from a service minded industry to a retail minded industry, which lacks client relationships. Upper management likes to delegate their responsibilities to the managers on site and let them take the blame for their shortcomings but swoops in to take the credit when there is success. Even after multiple complaints to HR and employees leaving the DGM still has a job somehow that he is unfit to hold. I likely would have endured the companies shortcomings longer than my six year run if it wasn’t for such poor oversight of the people put in place to oversee districts. Leading up to and during tax season the training is great but new hires are left in the dust once tax season is over and the turnover is pretty bad, you’re lucky if you get one or two tax pros to stay. Pay is not commensurate with experience.

Need more hours to work for the company.

The new way for training is not as good. In class training they had before covid was better.

Very poor management, low or minimum rate of wage offer, seasonal positions, not provided any benefit like health ins or 401(k), not given work supplies to run office efficiently

Some associates may try to take your clients.

You don't always get a pay raise every year. Training is now online and is not always easy to get through due to not all your training showing up in your training module.