Is H&R Block a good company to work for?

H&R Block has an overall rating of 3.8 out of 5, based on over 8,662 reviews left anonymously by employees. This rating has been stable over the past 12 months. 72% of employees would recommend working at H&R Block to a friend and 60% have a positive outlook for the business. The best reviews about H&R Block have been left by employees working as Secretary , Project Manager and TAx Researcher .

Does H&R Block pay their employees well?

According to anonymously submitted Glassdoor reviews, H&R Block employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at H&R Block. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at H&R Block?

72% of H&R Block employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated H&R Block 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at H&R Block?

Tax Associate (678) , Tax Professional (441) , Tax Preparer (375) , Receptionist (275) , Seasonal Tax Preparer (233) , Tax Specialist (203) , CSP - Client Service Professional (201) , Front Desk Receptionist (200) , Associate Team Leader (167) , Customer Service Representative (149) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (135) , Tax Consultant (124) , Office Manager (122) , Tax Advisor (90)

What are the pros of working at H&R Block according to real employee reviews?

"Great for people who want to work part time in the season without a lot of commitment year round." ((in 449 reviews)); "The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 441 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 421 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 229 reviews)); "Great coworkers and corporate kept you very in the know" ((in 193 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"only that the Pay is low and client tax fees are too high even for simple taxes" ((in 868 reviews)); "Poor management and severely understaffed" ((in 248 reviews)); "No benefits and the program they use isn’t easy to learn" ((in 242 reviews)); "salary is low; job is not stable" ((in 132 reviews)); "No support from upper management or corporate headquarters, they will withhold office supplies like paper in order to save a buck." ((in 82 reviews))

What are employees saying about H&R Block layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about H&R Block layoffs and their outlook for job security at H&R Block in 2026.

What are the top reviewed H&R Block locations?

Kansas City , New York , San Diego , Chicago , Houston , Los Angeles , Dallas , Atlanta , Denver , Philadelphia , Phoenix , Orlando , Brooklyn , Las Vegas , Boston , Austin , Miami , Tampa , Saint Louis , Charlotte , Portland , San Francisco , Seattle , Washington , Jacksonville , Raleigh , San Antonio , Colorado Springs , Pittsburgh , Sacramento

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H&R Block

H&R Block reviews about "training"

60% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.6

Senior management

3.5

they hold themselves out to be tax accountants, but they do not require much more training then their course. They tell people they have to lodge their tax returns by 31 October - but they are tax agents, people have until May the following year.

H&R Block Response

Thank you for taking the time to share your experience. We’re glad you found the training process accessible and appreciate your feedback regarding how we communicate our services and deadlines. We remain committed to providing accurate information and ensuring our teams are well-informed to support clients with confidence and clarity.

2.0

Jul 30, 2025

A depressing place

Tax intern

Recommend

CEO approval

Business Outlook

Pros

Flexibility if you work casually

Cons

Low pay Toxic environment Client expectations Limited training

4.0

Sep 3, 2025

Great resources bad pay and have to find clients

Master tax advisor

Recommend

CEO approval

Business Outlook

Pros

I think the tax software and tax training and tax resources and tools were great.

Cons

The pay and having to find your own clients to make the real money we're not. Very little control over pricing and no remote work

H&R Block Response

9mo

We appreciate you taking the time to write this review. We're glad to hear you found the training and tools helpful in your role. We understand your concerns around compensation, client sourcing, and flexibility, and we’ll continue working to improve support and opportunities for our tax professionals.

1.0

Oct 6, 2025

Don't bother

Tax analyst

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, ability to work independently

Cons

Pay, training, no promotions, hard to get bonuses

4.0

Jul 22, 2025

Great as a seasonal thing

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Training was great. Felt prepared once I was left on my own. Co-workers are friendly and very helpful. Flexible hours.

Cons

It can get quite stressful during peak season. There were times when I was schedules alone at front, phone's going off and had a line of people at the same time. Sometimes will deal with difficult clients who will take their anger out on you, but that's just part of the job I guess.

H&R Block Response

11mo

Thank you for the review. We're happy to hear the training and team support helped you feel prepared and confident in your role. Your feedback about peak season challenges is appreciated and will be considered as we continue to improve staffing and support during high-volume periods.

3.0

Jul 14, 2025

Not a fan of the culture

Franchise development director

Recommend

CEO approval

Business Outlook

Pros

The company has longevity in the market and great name recognition. The tax professionals and franchisees that are the engine of the company are dedicated and great employees. The company has a strong focus on continuing education.

Cons

Layoffs in May are a common theme. As soon as tax season ends, the corporate staff start walking on eggshells. Even in years where the tax season went well, you can count on "right-sizing" occurring. Too much institutional knowledge is swept out the door on an annual basis. It doesn't seem like poor performers are the ones targeted for layoffs either. In their most recent wave of firings, employees who had just finished Block School (training offered to select few who are identified as future leaders in the company) were let go. Their actions do not match their mission statement. Check Linkedin every May for a new group of now former HRB employees announcing their departure.

H&R Block Response

11mo

Thank you for sharing your experience. We're glad to hear you valued the company’s strong brand, culture of learning, and the dedication of our tax professionals and franchisees. Your feedback regarding workforce planning and alignment between leadership actions and values is important and will be shared with the appropriate teams as we continue working toward greater transparency, consistency, and long-term associate engagement.

Viewing 7 - 9 of 1,029 Reviews

Jobs at H&R Block

Seasonal, Operations Technical Specialist (Part Time)

Seasonal, Operations Technical Specialist (Part Time)

Livingston, TX

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Seasonal, Operations Technical Specialist (Part Time)

Seasonal, Operations Technical Specialist (Part Time)

Seasonal, Operations Technical Specialist (Part Time)

Scottsboro, AL

View job

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H&R Block

H&R Block reviews about "training"

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Great team questionable leadership

Great training

Great

Such a fraud

A depressing place

Great resources bad pay and have to find clients

Don't bother

Great as a seasonal thing

Not a fan of the culture

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