Higher Logic reviews

3.6

59% would recommend to a friend

(52 total reviews)

Rob Wenger

81% approve of CEO

50% positive business outlook

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52 reviews

Reviews about "Compensation"

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2.0
Apr 12, 2019

Meh...

Recommend
CEO approval
Business Outlook

Pros

- Lots of training- marketing meetings, SKOs -Sales training to learn how to prospect new clients - Happy Hours every month - Free snacks in the kitchen - Office overlooks Georgetown - Value selling over functionality - Leading product in the association / nonprofit space

Cons

- Integrations with partners don’t work. We acquired 4 companies in the past 2 years. Kavi / or Workspace is a module that does not do what it says it does. -They want to us to sell this unified platform with both the online community and marketing automation platforms but the integrations don’t work like they said they would. Customers are leaving because of it. -Lowered the commission structure so you’re making less off of each deal -Low base salary - No clear-defined path, structure or training from being an inside rep (BDR) to a Sales Executive. You’ll be on your own to learn the product and build up a pipeline without having any idea of what you’re doing. - Inbound or hot leads are not evenly divided among the sales team. They play favorites. -Closing days... working 8am to 6pm the last 3 days of the quarter. This really only makes sense if you have a deal coming in. - You’re put in a specific territory where they are not Higher Logics niche client so you’re selling to organizations that have no budget for the product you’re offering. -As a sales executive, you’ll be assigned a BDR. So the expectation is that you will have some meetings here and there from this BDR. They will book you 0-4 additional meetings per month, which are not qualified. Most of the time the prospect doesn’t show up or has no idea what Higher Logic is. -BDR team is saturated with reps right out of college and have no idea whether they want to be in sales or not -If you don’t hit your quarterly quota, you’ll be put on a Performance Improvement Plan. - Very quick to let tenured reps go -All of the C-Level Management is brand new within the past year. -Average sales cycle is between 6-9 months

2.0
Dec 13, 2018

Logical Analysis

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This place has a good feeling to it, you know you’re working around some people who are working hard to make the place successful. Culture is nice enough. Product is a good idea that is useful to organizations. Small teams with lots of potential to shape the growth of whatever team you’re apart of and have an impact.

Cons

Communication is awful. Often times clients run into new things in the product before internal employees have seen it. Employees let go via executive decision without managers/directors being made aware. The workload is horribly balanced. Some operation teams have an abundance of work to accomplish requiring more than 40 hours, while other teams could work 20 hours a week and no one would know the difference. No real individual performance metrics. Within the same team, some individuals accomplish 200-300% of the work as others, but there isn’t any real performance measurement to examine this and this seems to be across the board. Reactionary hiring. The company seems to have poor projections of the incoming workload. Typically employees were hired about 6 months after they needed to be hired to keep a team successful. The training process isn’t good. There’s not enough resources available to work with new employees to teach the ins and outs of the product. The product has more bugs than can be fixed with the current staffing and the leadership continues to release new parts without making sure older parts of the product are functioning. If you’re not in the main headquarters, you’re at a disadvantage.

5.0
Nov 14, 2018
Recommend
CEO approval
Business Outlook

Pros

Great benefits, lots of room for growth, transparency from our executives even through 4 acquisitions, strong- yet personable leadership, intelligent and genuinely caring colleagues, exciting work, cold-brew coffee on tap, fun happy hours, free snacks, great location (HQ)! First job i've ever really enjoyed, always recommend friends to apply.

Cons

Bring back Holiday bonuses! Would be nice to have all federal holidays off since majority of our clientele does anyways.

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