Is Invitation Homes a good company to work for?

Invitation Homes has an overall rating of 3.5 out of 5, based on over 588 reviews left anonymously by employees. This rating has increased by 5% over the last 12 months. 68% of employees would recommend working at Invitation Homes to a friend and 65% have a positive outlook for the business. The best reviews about Invitation Homes have been left by employees working as Portfolio Director , Maintenance Technician and Project Manager .

Does Invitation Homes pay their employees well?

According to anonymously submitted Glassdoor reviews, Invitation Homes employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Invitation Homes. This rating has been stable over the past 12 months.

How satisfied are employees working at Invitation Homes?

68% of Invitation Homes employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Invitation Homes 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Invitation Homes?

Assistant Portfolio Manager (25) , Superintendent (21) , Maintenance Technician (18) , Leasing Agent (13) , Portfolio Director (13) , Customer Service Representative (11) , Project Manager (10) , Customer Service Representative (CSR) (9) , Construction Superintendent (8) , Portfolio Manager (8) , Accounting (7) , Lease Administrator (7) , Leasing Specialist (7) , Accountant (6) , Anonymous (6)

What are the pros of working at Invitation Homes according to real employee reviews?

"Great benefits and ever evolving business practices." ((in 60 reviews)); "The pay is good and the co" ((in 38 reviews)); "the people were great and showed me a lot." ((in 33 reviews)); "growing company and great culture!" ((in 23 reviews)); "I would recommend working here if your looking for a great company and team." ((in 18 reviews))

What are the cons of working at Invitation Homes according to real employee reviews?

"Upper management is deaf to the concerns of the people below them." ((in 14 reviews)); "Managers avoid resolving escalations." ((in 13 reviews)); "no work life balance if you are on salary you life is work work work" ((in 9 reviews)); "They will hire you and then expect you to do your job with no training." ((in 9 reviews)); "High work load based on the number of homes you must manage." ((in 7 reviews))

What are employees saying about Invitation Homes layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Invitation Homes layoffs and their outlook for job security at Invitation Homes in 2026.

What are the top reviewed Invitation Homes locations?

Dallas , Charlotte , Chicago , Tampa , Atlanta , Jacksonville , Phoenix , Tempe , Bellevue , Roseville , Plantation , Scottsdale , Orlando , Miami , Seattle , Minneapolis , Altamonte Springs , Sacramento , Denver , Addison , Los Angeles , Corona , Las Vegas , Gilbert , Houston , Dunwoody , Sandy Springs , Glendale , Pasadena , Henderson

Invitation Homes reviews

3.5

68% would recommend to a friend

(550 total reviews)

Dallas Tanner

75% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (550 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Invitation Homes has an employee rating of 3.5 out of 5 stars, based on 550 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Invitation Homes employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

550 reviews

3.0

May 27, 2017

HOA Coordinator

Administrator assistant & hoa coordinator

Recommend

CEO approval

Business Outlook

Pros

Flexibility, Relax Environment, Activity

Cons

Minimum room for growth depends on whom you socialize with and kiss butt. Pay is horrible once again depends on whom you are and the color of your skin company shows unbelievable favoritism its insane. Workplace drama and lots of unprofessionalism. If you come in as a TEMP be prepared to NEVER get HIRED and be treated as a NOBODY. The Company is pretty much relocating to Dallas so don't consider this to be a life long career path.

Invitation Homes Response

9y

Your comments about your experience are troubling and do not reflect our values and commitment to treating our associates with respect and care. Invitation Homes is dedicated to helping our associates grow and develop as we build the company. We regret that you did not have a good experience at Invitation Homes. If associates feel that they are not being treated fairly, we encourage them to speak to their supervisors or to have confidential conversations with their Human Resource representative so that we can resolve the issues.

1.0

Mar 20, 2017

Customer Service Rep

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are absolutely no pros about this dump.

Cons

Poor leadership, no fairness in the workplace. Everything about this place ia ALL bad. Please don't bother wasting your time applying for this company. They treat employees like they don't care. Just there for a check.

Invitation Homes Response

9y

We are very sorry to hear that you were disappointed with your experience at Invitation Homes. We value the hard work of our associates and continually look for ways to improve their work experience, increase their ability to efficiently serve our residents and demonstrate our commitment to their professional growth. One of our core values is genuine care -- and we believe that is something to be lived daily as we serve our residents and engage with our associates.

2.0

Nov 16, 2016

Don't Do It

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

the people i worked with were family to me.

Cons

absolutely no consistency in policies - one day it's one way, the next day it's different AND you get in trouble for not knowing the new policy of the day the customer is always right has been taken to a new level - customers are actually ALLOWED to speak to you however, and if you try to give the phone to someone else so you don't have to be spoken to like that, managers are completely unwilling to help.

Invitation Homes Response

9y

Thank you for taking the time to share your comments. Policies and procedures are in place, although in the interest of improvement we do update them. We always ensure communication, and training when needed, accompanies changes. Many of our best ideas for improvement have come from our associates in the field.

Viewing 46 - 48 of 550 Reviews

Jobs at Invitation Homes

Customer Service Representative - PM

Customer Service Representative - Property Management

Altamonte Springs, FL

Specialist, Accounts Payable Data Entry

Customer Service Representative - Property Management