Journeys reviews

3.0

43% would recommend to a friend

(3,569 total reviews)
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Andy Gray

50% approve of CEO

29% positive business outlook

Journeys has an employee rating of 3.0 out of 5 stars, based on 3,569 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Journeys employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Jul 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Being able to express your personal style and fashion. My team members were great. Support from DM Was great-at first My customer base was AWESOME

Cons

The mandatory music videos we had to endure we're ridiculous at times. Getting hired for a 45hr per week SM position but then being required to work no less than 55 hr (and up to 70 hrs per week at times).....typically consisting of a 6 day work week which included no less than one double and working a good 13 days in a row (which has got be illegal somehow) Slave labor for key holders being paid only 8$/hr but being required to do the job of an assistant manager- unfair only begins to describe that scenario. After about two months, my DM was MIA on her 'office days' where it was our weekly catch up with her. She promoted the sense of 'setting her team up for success'.....more like, if you aren't on board with my mind set then screw you. She'd show up out of the blue, I think to try and catch the store doing something that could get me fired, so she'd have a valid reason to fire me.....my store didn't make plan each week/month. But I was consistent with all my operations, inventory control, loss prevention and all that. So no internal theft at my store, which I think frustrated my DM. She had to fire 4 managers for bad audits/internal theft, in the course of three months. And she lost roughly 6 more management team members in her district over the following three months because of her style of management and lack of training. There was so much stress and time spent at my store that I was barely home. And when I was home, I wasn't really there because I had no energy left for my family and household chores. My fiancé and I were constantly fighting stopped counting the Boy Scout events I missed because I had to work more hours than I should have. NOT A JOB FOR SOMEONE WHO ACTUALLY ENJOYS SPENDING TIME WITH THEIR FAMILY

5.0
Jul 12, 2014
Recommend
CEO approval
Business Outlook

Pros

This is a company that promotes from within based on performance & has a culture that shows it cares for its people. The standards are easily achieved if you TRY! Accountability is high & so are expectations. It is a business after all. Do you expect to come to work & get paid for "chillin"? The selling is one of the best parts of the job. You get to meet new people every day & interact with them. The selling isn't pushy or forceful. It's designed to offer the customers options to ensure they leave with everything needed even if they didn't think of it beforehand. It's called quality service in my opinion. When was the last time you were greeted in a store?

Cons

In a perfect world all jobs would pay more & have you work less hours. Pay & hours have never been an issue for me because I was promoted consistently because of my performance.

2.0
Jul 2, 2014

So much work for so little pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

discounts and amazing coworkers are the only pros

Cons

too many hours, little pay, low standard of living, hard to have a family with this job

Viewing 3394 - 3396 of 3,569 Reviews

Glassdoor has 3,622 Journeys reviews submitted anonymously by Journeys employees. Read employee reviews and ratings on Glassdoor to decide if Journeys is right for you.