Journeys reviews

3.0

42% would recommend to a friend

(3,569 total reviews)
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Andy Gray

49% approve of CEO

28% positive business outlook

Journeys has an employee rating of 3.0 out of 5 stars, based on 3,569 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Journeys employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
4.0
Jan 17, 2023

Good pay

Recommend
CEO approval
Business Outlook

Pros

Good pay Fun environment Mall hours

Cons

Management between DM and upper to reach GM is pretty awful Expected to reach goals or expectations in an economy that doesn’t support it All stores have the same goals even though they exist in different regions with different populations and incomes When have stock and count be ready to stay pass 12am

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Journeys Response
3y
Thank you for your feedback on this matter. If you would like to share more, please email us at journeyssocial@journeys.com. We would love to help in any way we can.
5.0
Nov 4, 2022
Recommend
CEO approval
Business Outlook

Pros

- growth opportunity - super fun work environment - recognition - incentives - the ability to be yourself and make a living - company's dedication to internal promotion, we always try to promote from within!

Cons

None for me but potential cons for others: - we love to win- If you're just trying to clock in and out to get a paycheck, not the right job for you. - we have standards- If you don't have the passion to reach and exceed goals, not the right job for you. - we work hard- If you want the same pay as everyone on the team but don't want to put in the work, not the right job for you.

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Journeys Response
3y
Thank you so much for taking time out of your day to leave a review! We strive to make the best work environment possible and deeply appreciate your feedback.
2.0
Sep 29, 2022
Recommend
CEO approval
Business Outlook

Pros

40% on all items, including items already on sale as well as Doc Martens, which NEVER go on sale. You're able to use that 40% discount on $2500 WORTH of merchandise, and it renews on your work anniversary.

Cons

Pay will be on the VERY low end of "competitive", starting somewhere around $13/hr. They use an Attendance Points system, which is designed to keep people from moving up and/or to create higher turnover and keep wages low. Full-Time employees are terminated after 4 points, but Part-Time employees get 12 points before termination. Even if you have PTO, if you need to leave partway through a shift, you will be assessed at least 1/2 point. If you are assessed any points during a quarter, you will not be eligible for the quarterly "merit increase", which is literally $0.25. You will also be ineligible for the $0.25 increase if you do not meet a QA average, and QA's rules and requirements are CONSTANTLY changing. QA also places equal weight on misusing a comma and failing to verify billing information. "We're a family!" mindset; this means "we expect you to never question the authority of management", not "we all respect each other". Promotions and transfers to other teams have an unspoken "hidden secret": just be popular with the leadership. If you win the popularity contest, you get what you want. They do not differentiate between Sick Time and PTO. If you take PTO, it will affect whether you get a promotion or transfer to a different team, and they may or may not even bother to "advise" you of that. Blackout Periods (in which you CANNOT request PTO for ANY reason, unless you're a middle-manager or above) include back-to-school and holiday, and the dates are different every year. Each one is 8 weeks long, so pretty much from mid-July to mid-Sept and mid-Nov to mid-Jan. If you're from out of state, you will not get to see your family for these dates unless they come to you. This is illustrated in my other points, but this company is FILLED with massive, massive amounts of micromanagement. You will be treated like a child.

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Journeys Response
3y
Thank you for your review. We aim to make the best work environment possible and greatly appreciate your input. Please feel free to email us at journeyssocial@journeys.com if you would like to share more about your experience.
Viewing 157 - 159 of 3,569 Reviews

Glassdoor has 3,622 Journeys reviews submitted anonymously by Journeys employees. Read employee reviews and ratings on Glassdoor to decide if Journeys is right for you.