Keeper Security reviews

2.8

44% would recommend to a friend

(288 total reviews)
avatar

Darren Guccione

46% approve of CEO

51% positive business outlook

Keeper Security has an employee rating of 2.8 out of 5 stars, based on 288 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Keeper Security employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

288 reviews
1.0
Feb 2, 2023

Wish I could give zero stars.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

no pros just a lot of dishonesty, toxicity, and chaos.

Cons

I have worked in the field of tech sales for years and NO company has come close to being this bad or dishonest. Just look at the recent reviews. I'm hysterically laughing at these obviously fake 5 star reviews (probably for the HR or CEO) that pop up to make the company look good. - extremely toxic culture which comes from the leadership and middle management. They want you to be stressed, frustrated and over worked. They thrive in creating an environment where you will be ridden with anxiety due to subtle threats every team/company meeting. -Anytime someone talks about the horrible culture at Keeper, the HR/leadership will play the victim-blaming game and insinuate the employees lack passion and handle "fast-past/competitive work environment". When in realty I have worked for companies that were more fast paced and competitive but still enjoyed because it was not a complete hell-scape nightmare like keeper. -Absolutely no job security, they recently went through layoffs but instead of doing the right thing and calling it layoffs. the leadership and HR claimed it was due to "performance" this way they could save face, continue to look like things are on the up and up and not have to give any severances. THEY DO NOT CARE ABOUT YOU.

avatar
Keeper Security Response
3y
Keeper is a truly performance based organization and any exits reflect this policy. We are very transparent in setting high standards of performance and personal accountability throughout the Keeper lifecycle. We also care deeply about creating and maintaining a balanced work/life routine, and have set up flexible schedules and policies to align with those values. We provide each sales rep with an extensive sales territory containing thousands of prospects, access to channel relationships to drive business and inbound leads which convert at world-class rates. Quotas are derived from actual deal sizes and historical performance and take into account all factors impacting our sales team. Lead response SLAs and documentation standards are set and communicated. Keeper measures sales reps on a number of factors beyond sales quota. The biggest factor is performance in a peer group based on a similar role and time at the company. We do release underperforming team members and have always done so. Above all our CEO & C-Level always strive to best honor our stakeholders, customers, and most importantly, our hard working employees.
1.0
Nov 23, 2022

More like Nojob Security

Recommend
CEO approval
Business Outlook

Pros

Leads provided few times a week, but not the hottest.

Cons

CEO is a self proclaimed prophet. Says he "predicted" the recession, yet somehow forgot to take his predictions into consideration when he went on a mass hiring spree a few months prior, just to lay off many employees before the holidays. Before the large layoff, people were constantly let go every few weeks. In some cases on their second week at the company. No one knows when they're next, as even good employees are randomly cut. Overall unstable person, says things like "we'll have a hundred thousand employees one day", but can barely afford three hundred. Extremely toxic culture. Employees are pulled into calls, which are used to instill fear. CRO says things like employees are "replaceable", "you don't have to be here", "we'll show you the door". Expectations are beyond impossible. Reps are forced to discount an extreme amount on deals, then get scolded and reprimanded for not hitting quota, when hitting 50% is miraculous. Every few days, angry messages on Slack demanding new processes be followed and given very few details and a very short time to adjust and fix. In many cases, polar opposite requests of what was asked just a few weeks/months ago. Basically forcing sales reps to become data entry analysts. No time to focus on actual deals, but rather spend half of working time filling Salesforce with fluff, and being threatened of losing lukewarm leads if you don't contact them within 10 minutes. Also most leads only take a call because they are bribed with a substantial gift card amount.

avatar
Keeper Security Response
3y
Keeper is a performance-based organization and our exits reflect this philosophy. We provide each sales rep with an extensive sales territory containing thousands of prospects, access to channel relationships to drive business and inbound leads which convert at world-class rates. Quotas are derived from actual deal sizes and historical performance and take into account all factors impacting our sales team. Lead response SLAs and documentation standards are set and communicated. Keeper measures sales reps on a number of factors beyond sales quota. The biggest factor is performance in a peer group based on a similar role and time at the company. We do release underperforming team members and have always done so. Above all our CEO & C-Level always strive to best honor our stakeholders, customers, and most importantly, our hard working employees.
1.0
Aug 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Keeper has a great product. Makes for certain job roles to be easier because it genuinely is a great product

Cons

Everything else. By far the most toxic work culture I’ve encountered, and I’ve been working for over 10 years. Things are constantly changing with leadership, and if you even have a slight concern or questions you’re cut since leadership doesn’t think you’re “loyal” to keeper. Also HR? A joke. HR is one person so of course no employees feel comfortable reaching out. You represent the company, not us so let’s get that straight. And this one person is obviously very closely connected to the CEO, CTO, etc. so the whole open door policy is a shtick. Seen some of the most talented and devoted people leave in the past year. They send out long accusatory emails on Saturdays/Sundays filled with fear mongering. There’s a recession coming so you better work 100x as hard so you still have a job. Have any of you ever taken a leadership course? The way you lead by fear tactics is abhorrent and shows none of you have the common sense or background to know that the people MAKE or BREAK you. And with this rate of turnover and the ruthless firings for no good reason, your lack of care for your people WILL break you. They want cult-like loyalty here with no rewards for tenure. Why would I give my life up when I get absolutely nothing in return? Disappointing all around because it is truly a great product, but the C-level folks are gonna kill this place.

Viewing 4 - 6 of 288 Reviews

Glassdoor has 295 Keeper Security reviews submitted anonymously by Keeper Security employees. Read employee reviews and ratings on Glassdoor to decide if Keeper Security is right for you.