LaserAway reviews

2.9

45% would recommend to a friend

(1,233 total reviews)
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Scott Heckmann

57% approve of CEO

49% positive business outlook

LaserAway has an employee rating of 2.9 out of 5 stars, based on 1,233 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LaserAway employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Feb 25, 2026

Never been more dissapointed

Recommend
CEO approval
Business Outlook

Pros

Coworkers are amazing, high pay.

Cons

I have so much to say about this company. First and foremost I was blessed to work with an amazing team, but higher up cooperation and how this company is ran is where the issue stands. It’s quite sickening to really see through the company as a whole and how they work. Basically when you’re a nurse here, you’re put at the bottom of the barrel. The Patient Care Coordinators have a quota they make every month so it forces them to sell an absurd amount which then forces the nurses to have an extremely packed and unrealistic schedule. This isn’t laziness, these are nurses trying to perfect their craft and take their time with patients to have the best results. This company barely allows time for any of that. They have double and triple booking which causes stress in the nurses. This could cause many mistakes which could lead to risking license if it gets to that point. They know exactly what they are doing, hiring nurses with no experience to train their way, work them like a dog with no PTO hours, and know that they can keep them and work them so hard by barely letting them have time off but they have decent hourly pay. This is where the nurses who are new coming into aesthetics get stuck. The pay is great, they get trained, and they get handed patients. But how much of this is really worth it when corporate is clearly dragging us like dogs to make sales? And to complete injection patients in 15 minutes!? They care about quantity not quality. This is crazy. Not only are the nurses struggling, the PCCs just had their commission structure drop suddenly. This created so much stress and drive for sales because they are also receiving less than they were before. All for what? So corporate and higher ups can feed off of their employees more? And I hope more people recognize how unethical this place is and will continue to be. I hate to read the replies from Laseraway in general because there is truly a pattern of those who feel the same way and they are trying to cover for it and do absolutely nothing about it. It’s unacceptable and frustrating to say the least. You also accrue about 6 hours in PTO a month, you are required to have the amount of PTO in your bank TWO months before you take the time off, and even then, you still could get rejected. This PTO structure is strict to make sure that it is extremely hard to have time off. Even when PTO is submitted months in advance, they still may refuse. So if you come here, prepare to have no work life balance whatsoever. If I would have known all of this in the first place, I would have never gotten a job here, no matter how bad I wanted to be an aesthetic nurse. Who knew that you could get burnt out at a Medspa.

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LaserAway Response
4mo
Thank you for taking the time to share your perspective. We recognize that experiences can vary by role, team, and location, and we appreciate hearing a range of viewpoints. At LaserAway, patient safety, clinical governance, and regulatory compliance are foundational to how we operate. Scheduling models, training pathways, and compensation structures are designed to support quality patient care while meeting the demands of a growing, multi-location organization. As the business evolves, operational processes and incentive structures may be refined, and maintaining clarity and alignment across teams remains an ongoing focus. If you would like to share additional feedback or discuss your experience further, we encourage you to reach out directly to our HR team at hrteam@laseraway.com so your perspective can be reviewed through the appropriate channels. We appreciate the time you spent with the organization and wish you continued success in your career.
2.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros Strong sales training and experience in a KPI-driven environment Opportunity to develop client communication and consultation skills Fast-paced setting that builds resilience and multitasking ability Commission structure can be motivating for high performers

Cons

Cons Excessive micromanagement at the location level Lack of transparency regarding sales attribution and performance tracking High pressure to meet aggressive KPIs without consistent leadership support Work environment felt unsustainable over time

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LaserAway Response
4mo
Thank you for sharing your perspective and for the time you spent with LaserAway. We’re glad to hear that the sales training and skill development were valuable aspects of your experience. As a performance-driven organization, we operate within structured KPI frameworks and standardized processes designed to support consistency, accountability, and growth across locations. Leadership alignment and transparency remain ongoing priorities as we continue to evolve and scale. If you would like to share additional feedback or discuss your experience further, we encourage you to reach out to our HR team at hrteam@laseraway.com so your perspective can be reviewed through the appropriate channels. We appreciate your feedback and wish you continued success.
2.0
Feb 25, 2026

Terrible management

Recommend
CEO approval
Business Outlook

Pros

It's an easy job and great for entry level aesthetics

Cons

Corporate is truly terrible, and they don't give raises and no tips. They don't care about employees and will fire you over anything. They just care about how much money they can make. They don't care much about the patient experience.

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LaserAway Response
4mo
Thank you for sharing your perspective and for the time you spent with LaserAway. We’re glad to hear that the role provided foundational experience in aesthetics. As a growing national organization, we operate within structured compensation models, performance standards, and clinical governance frameworks designed to support both team members and patient care. Decisions regarding compensation, scheduling, and performance management are guided by established policies and operational consistency across locations. If you would like to share additional feedback or discuss your experience further, we encourage you to reach out directly to our HR team at hrteam@laseraway.com so your perspective can be reviewed through the appropriate channels. We appreciate your feedback and wish you continued success in your career.
Viewing 55 - 57 of 1,233 Reviews

Glassdoor has 1,254 LaserAway reviews submitted anonymously by LaserAway employees. Read employee reviews and ratings on Glassdoor to decide if LaserAway is right for you.