Medbridge reviews

3.3

48% would recommend to a friend

(99 total reviews)
avatar

Donovan Campbell

37% approve of CEO

50% positive business outlook

Medbridge has an employee rating of 3.3 out of 5 stars, based on 99 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Medbridge employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

99 reviews
2.0
Sep 8, 2020
Recommend
CEO approval
Business Outlook

Pros

- Some genuinely smart, passionate, and gifted people - Nice office space next to Lake Union with a regularly stocked fridge and pantry full of snacks - Some of the outside consultants and clients the you might work with are great

Cons

Prior to reading the "cons" know that everyone is going to have a different experience based on the manager they have, the department or team they're on, and who they end up working with. Everyone's experience, positive or negative, is true and valid and should be weighed as such. - I went back and read all the previously posted negative reviews about this company dating back to 2016 and from my experience, they are still applicable today (the is a red flag for you!). I believe the only reason that you don't see more negative reviews is because the company will only pay out any unused PTO, on termination, contingent upon you signing a severance agreement, which prohibits you from saying anything negative about the company on anonymous review websites ("Specifically" Glassdoor). I think it's unfortunate that they are continuing to do this during the COVID pandemic. -No yearly performance evaluations and zero coaching or guidance on how to develop yourself within the company, and very few positions have any growth potential to develop into anyway. You get a yearly continuing education stipend, but without any managerial support, in regards to your professional development, it ends up being pretty trivial. - Salary is far lower than market average and the only way to get a raise is to show that you present a positive return on investment for the company. However, most projects the company starts (that could demonstrate this) are rarely alowed to be completed. Oftentimes, the feedback from a single client or consultant can shift company priorities weekly (sometimes daily) which can also lead to abandoned work, regardless of time investment in said project. - Project teams are generally structured pretty poorly and conflicts are often resolved based on who has the loudest voice or who is the most stubborn. My recommendation is, if you do decide to work here, think of it as a stepping stone to something better and move on.

3.0
May 17, 2022

Feeling Unheard = Turnover

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Wonderful coworkers, WFH, decent compensation, decent benefits, a company actually making a difference in patient care.

Cons

Management is not listening to their employees despite saying they "welcome feedback". Issues that have been surfaced for years continue to be ignored. The company loses amazing employees for the simple reason of the employees feeling powerless and not seeing things change. Performance issues are not addressed. Responsibilities are either poorly defined or not adhered to. Problems get shuffled around instead of fixed. Infrastructure ignored for the latest "big thing". More and more "priority one" tasks get added to people's' plates so they have no ability to do their regular duties.

5.0
Mar 2, 2020
Recommend
CEO approval
Business Outlook

Pros

Great products that truly improve patient outcomes and help healthcare organizations improve employee performance and retention. Medbridges’ approach to growth is very sound and is currently going through a growth phase in terms of products and the settings that we serve. I appreciate the diligence that our CEO and our board exercise before jumping into a new market. While online learning is competitive, the market is hardly saturated and the demand for high quality content and user friendly software is there. This combination ensures that our recent investments in hiring across the organization will pay off. When you’ve worked for other start ups who aren’t sound in their strategy it can lead to unintended consequences, chaos, and ultimately layoffs. I don’t see anything like that in our near future. Our C-team are lean in their approach and they all work really hard on behalf of employees and customers. There are no big egos or management who tell you to do things they would never do. Our employees are all really dedicated to their work and truly wish to make a difference in our healthcare system and improve the health of our clients patients. Other pros: plenty of parking subsidized by the company from day 1... no waiting list for a spot. We have good office coffee and lots of great snacks and beverages to keep us going. Our benefits are affordable and on par with other companies, including a generous 401K match. For sales, we have uncapped commissions and no floor required for payment. We also invest in productivity tools for all of our teams, everyone gets a Mac, and our IT department is helpful in getting you set up on day 1. The culture of the company is collaborative, positive, and we have an HR director who’s sole job is improving culture and ensuring that we have lots of opportunities to get together with our co-workers, network, and enjoy activities outside of our workday.

Cons

Because we are so lean there is plenty of work to get done and employees can be challenged to find a way to get it all done in a timely manner without sacrificing quality. That can take a toll on employees if we’re not careful. There are some things that we need to move faster on now that we’re a bigger company.

Viewing 28 - 30 of 99 Reviews

Glassdoor has 103 Medbridge reviews submitted anonymously by Medbridge employees. Read employee reviews and ratings on Glassdoor to decide if Medbridge is right for you.