I do have two complaints, that I know most everyone that works here would echo: (1) horrible parking situation, and (2) no work-from-home policy.
On parking -
There is no dedicated lot for MedBridge employees. There are two gravel lots across the street, but those lots are (a) typically close to full, (b) have homeless people living in RVs permanently parked in them, and (c) are generally flooded and are so uneven that I have bottomed-out my car multiple times on the giant bumps/potholes. There are very few "all-day" parking spots available for the number of office buildings in the area. The rest of the parking is 2-hour parking, which sucks because it is easy to forget to move your car every 2 hours, so it's easy to get a ticket.
On the work-from-home policy-
I want to preface this part by recognizing that the collaborative environment is crucial and a huge part of what makes the company great. With that said, I think that at least a minimal work-from-home policy would go a long way in employee satisfaction.
The company recently adopted a "flexible" work schedule, which means you can work 7-4, 8-5, or 9-6, if your role allows it (e.g. support has to be available during regular phone hours). However, there is no work-from-home policy, which really sucks when you are sick enough to be unable to go to work, but not so sick that you can't be on email. The result is that in order to avoid getting behind on emails/work, employees work on their sick days, but still have to count them against their sick days. It's an open office, so when everyone in the office is coming in sick, everyone else catches it, so sick days are blown at the beginning of the year. It's little comfort to think about having to ask your manager to "work something out" if you get sick on the basis that they supposedly know and recognize that you worked during your sick days earlier in the year.
While the company is very results-driven, not having a work-from-home policy of some sort seems to go against that. It's especially difficult for people with kids, who have to take sick days when their kids are sick.