Medbridge reviews

3.3

48% would recommend to a friend

(99 total reviews)
avatar

Donovan Campbell

37% approve of CEO

50% positive business outlook

Medbridge has an employee rating of 3.3 out of 5 stars, based on 99 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Medbridge employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

99 reviews
2.0
Dec 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Provides a demanding fast paced environment. Many great co-workers.

Cons

My story is like many others. I was baited with a full-time position after 5 intensive interviews, but was given a contract-to-hire agreement to test my abilities. Unfortunately, this time frame kept getting extended with no explanation. Once after the 3rd contract extension, it came time to talk full-time salary. This meeting was put off several times and once it happened, it was rushed in a way that I have never encountered with other companies. Many employees here are over worked and greatly underpaid. To me, it appears that the company succeeds due to its "turn and burn" employment model. Get people in cheap, work them hard, then cut them loose once they get fed up, then move onto the next recent grad. For those who are willing to stick it out, this kind of situation can be a powerful learning opportunity and a way to build up your resume. However, I found the company's owner to be consistently dishonest with his employment practices. I truly hope medbridge evolves to find more sustainable ways of managing its staff. The actual service itself is impressive and highly competitive in its market. Unfortunately, its the result of a lot of under appreciated and underpaid work from very talented recent graduates.

1.0
Dec 8, 2015

Toxic

Recommend
CEO approval
Business Outlook

Pros

Willng to hire inexperienced people. Chance of becoming a senior manager with no management experience. Young, fun workforce.

Cons

CEO, Justin Kowalchuk, is toxic. Changes the direction of the company as the wind changes. Sells products to a deadline without consulting his employees and the resulting projects are poorly managed, hardly thought through, and behind schedule. Employees are put in high stress situations and set up to lose. The quality of the employees are the only thing holding this company together. The CEO does not understand that the company isn't succeeding because of him but rather in spite of him. Doesn't invest in developing employees, but gives meaningless promotions and assigns large teams to untrained, inexperienced managers. Opposite of flexible hours. Mandated 8-6 work hours; you get reprimanded for leaving early or arriving late. Poor time off, thinnest illusion of benefits.

2.0
Aug 28, 2017

Great product, (mostly) great people, BAD management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The product is great, and the employees really do care about the mission. If you're looking for a short term position to build your resume, this place is great. If you stand out as a strong employee, you will quickly be promoted to a position that you aren't really qualified for. Additionally, the company has upped their game in the benefits department over the last couple years -- they have a 401k plan with matching, decent healthcare benefits, and an employee assistance program. Time off: PTO starts at 10 days (meh), 7 sick days (par), and parental leave of 2 weeks (better than nothing, and understandable for a startup).

Cons

Compensation: Salaries are pretty far below market, especially given that there is no bonus opportunity for regularly salaried employees. The management is inexperienced at best, and the team suffers for it. This company badly needs strong leaders who understand how to manage people. Senior management does not understand that it is possible to understand the product, the industry, and the company, and still be terrible at managing people. They also do not prioritize hiring of experienced managers. As a result, there is almost no middle management in existence, and more than half of the employees report to a single individual, who happens to be 25 years old and lacks the subject matter expertise to manage most of these teams. A lot has been made of the management issues in the last few years by employees (both through direct complaints to management/HR and on Glassdoor), but there has been little to no action to address the problems. Rather than lean in, really listen to the complaints, and address them in a thoughtful and meaningful way, the CEO pushes out anyone that challenges him and/or makes it known that they disagree with him. It is clear that senior management does not trust their employees. There is a lot of micromanagement, and definitely an expectation that employees should be working 'round the clock - the strongest employees are stretched incredibly thin, to the point that it's irresponsible. However, there is no bonus opportunity for regularly salaried employees, so it's easy to get burned out really quickly and to feel underappreciated. Be prepared to self-manage, and don't be surprised if you feel like management is just trying to squeeze every last ounce of productivity out of you. They probably are.

Viewing 4 - 6 of 99 Reviews

Glassdoor has 103 Medbridge reviews submitted anonymously by Medbridge employees. Read employee reviews and ratings on Glassdoor to decide if Medbridge is right for you.