MobileCause reviews

I have no hard feelings for anyone at MobileCause, but the company isn't as advertised. 'MobileCause' is the executive team and board of directors - anyone below that level is not truly part of the company, they are the tools to increase the bottom line, and that is made clear in how they are treated. If you want to come in, turn your brain off, push buttons, apply 'pleasant' pressure sales tactics on non profits, go home and collect your check... you might be a great fit. If you are looking to be part of a company, to grow professionally, and feel valued - you likely won't be. While there, I routinely pitched ideas to an executive team member, was told I was wrong, to not think, to 'smile and dial' - and then would hear that executive pitch my idea to the whole company days later. The CEO has no sense of what rep work actually is, but walks the floor telling you what to do, often times while you're actually on a call. A micro-manager to the extreme. On more than one occasion directives and processes would change overnight, and then the executive team would scratch their head as to why numbers were being missed, ultimately deciding to blame reps and not their decision making process. Promises of promotions and growth were made but never realized, with only 'continue to do your job and we can talk again in 3-6 months' to show for it. This is a company full of old school executives, using old school methodology, and trying to thrive in a new school market.

the worse at MobileCause. Communications from leadership about company strategy, direction, competitive landscape, recent wins and customer success stories, that used to happen on a weekly basis, have stopped completely. The sales staff have no idea what is going on at the company they work for. Inbound leads have been in decline for six months. Marketing is not targeted to well suited organizations. Most of the declining quantity of the leads that do come in are returning, recently disqualified contacts. Product demos are in decline. Sales funnels are drying up. Mid-level sales management have never done the job. Never booked an appointment, done a product demo or closed a piece of business with a non-profit. They have no decision-making authority and have nothing to do except push things up the chain of command. They micro manage KPIs like call counts and talk time and demand multiple daily sales forecast updates to fill up time. There is no coaching/mentoring and no training. Just constant questions about what is closing today Sales reps are often asked to offer to discount agreed on deals to bring them in early to help the manager and the company hit a monthly number. Leadership don’t care how this will reduce the individual’s commission check. Leadership at all levels play favorites. Rules of engagement on leads and opportunities are not applied equally. Favorites get special treatment. Inbound leads, opportunities and calls are not shared equally in the sales team. No Pay raises. No 401k match. No holiday party. No promotions from inside the company. You are just a cog in the machine.