Jun 17, 2021
Fantastic company to work for
Anonymous employee
Moda Operandi reviews
3.0
50% would recommend to a friend
Jim Gold
92% approve of CEO
30% positive business outlook
Race / Ethnicity
Gender
Sexual orientation
Disability
Parent or family caregiver
Veteran status
4.0
Apr 23, 2021
Recommend
CEO approval
Business Outlook
Pros
employee discounts, career advancement opportunities
Cons
hours, frequent moves, pay rate
1.0
Mar 28, 2021
Recommend
CEO approval
Business Outlook
Pros
•Overall, I was able to thrive in my role here. Completing daily quota multiple times over and worked with brands I personally enjoy. I was able to master my craft. The knowledge I brought to my team proved critical to improving the business overall and I’m thankful I was able to contribute that to my team. I will forever be grateful for my coworkers and the blood, sweat, and tears we all put in to make this business succeed over the years. We did that. •Employee discount, though it should be known that there are plenty of caveats. For example, employees are subject to receiving damaged product (“less than perfect”) with no notice. I made a purchase from the employee sale that completely fell apart at the seams in less than a week. Hoping to keep it, I asked for a repair or replacement. I was told that employees are not entitled to repairs or return options the same way that customers may be and promptly reminded it was non refundable. After Moda did nothing, I reached out to the brand independently, who was happy to assist me in this process. I was eventually sent an email by HR condemning my action to seek a repair for a $1,200 designer product from the brand directly, even though they were happy to do so when Moda was not. •”Unlimited” PTO; also has caveats, not truly unlimited. You need approval for requests over 7 days, and will be criticized for how and when you use it in a transactional manner compared back to your coworkers. Even if it is a slow month for the business, you will likely be asked to explain. This also eliminates the standard of having to “use it or lose it”. Some people end up taking very little pto while others abuse it with no reminder to take your vacation.
Cons
•Senior leadership out of touch with the industry; as they come from other Fortune 500 companies that have nothing to do with fashion but rather merely “successful businesses”. •Lauren Santo Domingo is nothing but a face of the company. Worked here for years and heard her speak maybe a handful of times. Completely unengaged with the hundreds of people working to make her business successful. I remember taking an elevator with her once. She stared at her phone and avoided her employees the whole time; fairly elitist with no regard for her employees. •Rampant nepotism. Love it or leave it. •Worried about profitability but fails to even address (let alone acknowledge) employee criticisms in regards to workflows or ideas that would lead to more a more profitable company. •New ceo every 6 months to a year; this means your job is always on the chopping block and subject to whatever frail attempt at cost savings the ceo of the time desires. Most changes implemented have negative impact, or plagued with micro tasks that only make the company less profitable in the end. •40 hours is a minimum expectation; dare to leave on time and you may just get a “touch base” for not being a team player- despite what you may have been able to accomplish during business hours. You will be required to stay late more often than not; and without any notice or recognition for your effort. It’s expected. •Deadlines more important than doing the right thing. Quality comes second when everything is a rush job. •Masquerades as tech company while failing to actually innovate. Workflow stuck in status quo, everything produced in a very structured way that leaves no room for creativity or new ideas. •Call outs tend to be received as personal attacks rather than genuine attempts at progression or innovation. •No opportunity to move between departments. Attempts to do so are often discouraged or not even considered by corporate. •I mention blood, sweat, and tears above. This mostly refers to the psychological and physical gaslighting you can expect as an employee.
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