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Murphy-Hoffman

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Murphy-Hoffman reviews

3.4

52% would recommend to a friend

(287 total reviews)

Timothy R. Murphy

69% approve of CEO

52% positive business outlook

Murphy-Hoffman has an employee rating of 3.4 out of 5 stars, based on 287 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Murphy-Hoffman employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

287 reviews
2.0
Mar 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Very corporate environment. Imagine “The Office” circa 1983.

Cons

If you are offered a job in the helpdesk, run. I have never hated a job more than this one. There is almost no training, the help from supervisors and superiors doesn’t exist. You will be answering back to back calls all day, no downtime. They will stack extra projects on you with no regard for your ability to complete your work. Their “on call” system should be called “work 24x7 for a week” because you will take dozens of calls at all hours of the night. Getting woken up at three am to do password resets because the company won’t enforce any policies on users and you will be paid for five minutes. The amount of turnover is crazy because this job is horrible. I started at the same time as two others and within six months all three of us had quit. Oh, and have fun supporting their main system… copyright 1980. This company just doesn’t care about you. Your supervisor is hardly ever there, your work from home days will be cancelled while they are at home telling you, and all of this to make rude and pretentious owners more money. I think getting a job waiting tables is a better career move than working here.

1.0
Aug 14, 2022
Recommend
CEO approval
Business Outlook

Pros

It gave me the experience to move on to something else

Cons

- Historically high turnover at all levels - Toxic work/life balance. Us vs. them mentality at its absolute worst - Most corporate positions could be remote or hybrid, but the company insists on having everyone in the office. People were called back to the office in September 2020 at the height of the pandemic - Nepotism is prevalent - kids, nieces, friend's kids, etc. placed in leadership positions - Favoritism is a thing here. A guy in his 20s, who lacked the experience and leadership skills and had been with the company for about 2 years, was promoted 3 times. Examples like this are not uncommon in corporate - The vacation and benefits are outdated. Must use personal PTO for holidays – ouch. Expensive and subpar health benefits - Employees get little recognition for hard work unless you count a cookie or a slushy on Employee Appreciation Day - Every department works in silos, there is no sense of teamwork or a collaborative environment - Lack of training and professional development - Egotistical managers with no motivation to lift up employees - People of Color and Women will face an uphill battle to get promoted regardless of their qualifications, experience, or tenure with the company. There was a shocking lack of diversity, especially at the supervisor level and up. Not much opportunity if you are not a white male

1.0
Sep 21, 2021

Stay away

Recommend
CEO approval
Business Outlook

Pros

Had some great co-workers within HR department. Field employees you support on daily basis are also great.

Cons

Management is behind times. Care more about revenue at branches than corporate. Did not receive raise in over 2 years yet mandatory for techs to get increase every 12 months. Department restructuring and responsibilities changing constantly with additional items added to plate. Given title change with no pay increase. The list goes on…

Viewing 13 - 15 of 287 Reviews

Glassdoor has 299 Murphy-Hoffman reviews submitted anonymously by Murphy-Hoffman employees. Read employee reviews and ratings on Glassdoor to decide if Murphy-Hoffman is right for you.