Is NRC Health a good company to work for?

NRC Health has an overall rating of 3.4 out of 5, based on over 311 reviews left anonymously by employees. This rating has increased by 6% over the last 12 months. 52% of employees would recommend working at NRC Health to a friend and 44% have a positive outlook for the business. The best reviews about NRC Health have been left by employees working as Account Development Manager , Data Specialist and Customer Success Manager .

Does NRC Health pay their employees well?

According to anonymously submitted Glassdoor reviews, NRC Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at NRC Health. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at NRC Health?

52% of NRC Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NRC Health 3.9 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at NRC Health?

Customer Success Manager (27) , Data Specialist (11) , Project Specialist (11) , Account Development Manager (10) , Analyst (7) , Business Development Manager (7) , VPS Associate (7) , Business Development Intern (6) , Research Analyst (6) , Intern (5) , Customer Strategist (4) , Implementation Specialist (4) , Manager (4) , Project Manager (4) , Software Engineer (4)

What are the pros of working at NRC Health according to real employee reviews?

"Great people trying to do a lot with little direction and not enough resources." ((in 30 reviews)); "NRC has a great culture which creates an unlimited earning potential." ((in 30 reviews)); "Work Life Balance is great" ((in 16 reviews)); "Good benefits" ((in 9 reviews)); "For the most part, coworkers are great" ((in 8 reviews))

What are the cons of working at NRC Health according to real employee reviews?

"New leadership shifting away from what made company successful." ((in 18 reviews)); "aggressive management." ((in 11 reviews)); "Pay is low for the work that is expected" ((in 9 reviews)); "401k match is only 1.5% if you contribute 6%" ((in 7 reviews)); "Frequent layoffs" ((in 6 reviews))

What are employees saying about NRC Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NRC Health layoffs and their outlook for job security at NRC Health in 2026.

What are the top reviewed NRC Health locations?

Lincoln , Seattle , Atlanta , Omaha , Saint Louis , New York , Portland , Kearney , Cleveland , Redding , Lincoln , Fort Collins , Renton , Ohio

NRC Health reviews

3.4

52% would recommend to a friend

(292 total reviews)

Trent Green

88% approve of CEO

44% positive business outlook

Ratings by category

3.9

Work/Life balance

3.4

Culture & values

3.3

Diversity & inclusion

3.3

Compensation and benefits

3.2

Career opportunities

2.9

Senior management

NRC Health has an employee rating of 3.4 out of 5 stars, based on 292 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NRC Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

292 reviews

2.0

Aug 20, 2023

Not the company it used to be

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Remote work. Wonderful people. Work/life balance.

Cons

Leaders have lost their way, so how are they supposed to guide the Associates? NRC has always claimed to have a "flat" organizational structure, but they no longer value input from employees. They've made it clear by their actions that nobody should challenge anything management says, or they'll be ostracized or forced out. They do not live their stated mission of Human Understanding. Until that changes, nothing else matters.

NRC Health Response

2y

Thank you for your feedback. We understand our Growth Team restructure was a challenge for many, but ultimately the best way to move forward to provide the best experience for our customers. Our quarterly associate engagement survey is designed to gather transparent feedback from our associates while encouraging honest, open dialogue amongst associates and leaders. We’re sorry if you felt ostracized or forced out, as that is not the intent of providing honest feedback. Thank you again for your review, and please contact associateexperience@nrchealth.com if you would like to provide additional comments.

1.0

Jun 28, 2021

People Leave Bad Leaders, not Hard Work

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Unfortunately, not too many. Notice all of the job postings; the company isn't expanding; it's replacing those leaving in droves.

Cons

The company wants to function like Google but doesn't have the processes, tools, or leaders to accomplish it. Instead, belittles employees who try to make things better. Leadership doesn't feel there is anything wrong with their lack of vision and knowledge and instead says, "it's my company if you don't like it get out." Customers feel the brunt of the chaos, and what was once a service-focused company is now focused on putting bandaids on broken promises. If all of your passionate and dedicated employees are saying the same things, it's time to listen. Employees believe in human understanding, it's time you did too.

NRC Health Response

4y

Thank you for your feedback. We are growing and adding new roles to the organization, so job postings are not solely due to attrition. We have focused associates and really believe in human understanding. We are sorry to read that you felt this was not the case, but do wish you the best in your future endeavors.

1.0

May 6, 2021

Not the company it used to be

Customer sucess manager

Recommend

CEO approval

Business Outlook

Pros

Sadly, the cons outweigh the pros at this juncture.

Cons

There is currently no work life balance for those who strive to do a good job. If you bring it to the attention of leadership it's brushed off and you are reminded of the very aggressive goals. There is no sense of empathy or interest in listening to associates by current leadership. Too many good people are leaving. Salaries for new associates are far higher than existing. No reward for being loyal.

NRC Health Response

4y

Thank you for your feedback. We are sorry to read that you feel that way. I know we as a company strive to have a strong leadership team and help our associates to grow and be successful. We encourage open and honest feedback and take the thoughts and opinions of the associates very seriously. We encourage you to have conversations with your Manager or reach out to the Associate experience team. Thank you again for your feedback!

Viewing 7 - 9 of 292 Reviews

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Not the company it used to be

People Leave Bad Leaders, not Hard Work

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