Network Coverage reviews

4.1

76% would recommend to a friend

(23 total reviews)

Chris Sachse

39% approve of CEO

70% positive business outlook

Reviews by job title

23 reviews

Reviews about "Culture"

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2.0
Apr 8, 2023

Was a great company before the sale.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Not much micromanagement. -Vacation time not an issue. -Good people to work with. -Good benefits. -Flexible managers.

Cons

-Lower pay on average. -Expectations of upper management don't meet reality. -Most help desk people are in the Philippines and seems will eventually have only engineers and onsite people local. -Lot of top people have left recently. -Current leadership is only looking to make a buck from acquisitions that they are not transparent to us about. -Too many inexperienced leaders making classic culture and business mistakes. -Large knowledge gaps of technical management and bad decisions with critical items. You will be forced to cleanup other people's problems over the weekend and be expected to give up personal time at a moments notice. -You are told what teams you will be on and not asked. -Some coworkers do not pull weight and management doesn't seem to care. -They give everybody manager titles to save money and trick them into thinking the are ready. -Training is not as good as it should be and we are shown outdated videos by people that don't work for the company anymore. -No real career path. We are moved around randomly because someone quit. We are asked what we want to do and that is ignored. -We are expected to train on our own time.

1.0
Apr 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Good honeymoon stage - lasts about a few weeks

Cons

Everything goes downhill after a couple of months. Very poor management of employees. Tends to shift blame to one employee when management is the issue. Toxic work environment. Does not train very well. If you check the reviews here and on Google, management is padding themselves with high ratings but these ratings are not from clients or mid-tier employees. Shady!

5.0
Oct 5, 2020
Recommend
CEO approval
Business Outlook

Pros

My two greatest frustrations at previous jobs were feeling like my input was undervalued and that I'd always be stuck on the same rung of the proverbial ladder. At Network Coverage, it was immediately apparent my experience would be different. I joined the company in early 2017 as a Bench Tech, tasked with configuring new PCs for clients. Less than four years later, I've worked my way up to IT Specialist, Help Desk Lead and now oversee all training for a company that's nearly quadrupled in size since I first walked through the door. I got to this point because smart, supportive individuals are steering the ship -- ones who have instilled a true team mentality in the entire staff. They're also ones who welcome new ideas -- large and small -- and put them into action. Development and growth are high on the priority list. Network Coverage puts staff in a position to succeed, letting them make the most of their strengths -- be it their technical abilities and/or their soft skills. Many of the positions that exist within the company today were carved out by those who identified a need and showed they were the one for the job -- myself included. Couple all that with a great, tight-knit culture, and it's hard to come up with anything more you could possibly ask for.

Cons

Like many other professions, IT is one in which work follows you home on occasion. It's unavoidable, especially in 2020. That's truly the closest thing to a con I could come up with. No one working in IT -- especially at an MSP -- should expect otherwise. And, to Network Coverage's credit, work-life balance is of great importance.

Viewing 16 - 18 of 23 Reviews

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