Parsley Health reviews

Like someone else commenting here said, I am so sad to leave this review. The first year I worked at this company was such an exciting time; there was a clear, mission driven goal for the company. I felt looped into what was going on across the company and felt that no matter what "level" anyone was on, we were listened to and actions were put into place based on our feedback. Now, the word that comes to mind is "chaos." The goals of the company and "what we are" has changed too many times to count... I have now been through 3 cycles of layoffs/RIFs, and I know there was another before I joined. I am thankful to still have my job, but every time more people are let go, the staff left behind are saddled with a massive amount of work, when we were already understaffed in the first place. True to startup culture, you are often 'asked' (told) to fulfill responsibilities way outside of your job scope. The burnout is at an all time high across all teams. The stress the teams are under and the feeling that we aren't heard has led to the lowest morale I have ever seen at this company. The disconnect between the Executive team and the "boots on the ground" teams is profound. I have had many conversations where it feels the majority of us feel we are yelling into a void when we bring forth issues that are impacting our everyday work. The lack of tech resources in a "healthtech" company is astounding. The many, many manual processes hinder teams at every turn. Running into these issues a couple of times a week would be frustrating, but multiple times a day is debilitating and makes the job feel impossible at times. The high voluntary attrition rate over the last couple of years has made it increasingly difficult to make progress. Not only has key institutional knowledge been lost, but the time it takes to fully onboard and train new employees, at what feels like an almost constant rate, severely impedes efforts of advancement. Lastly, the compensation continues to be under market rate and does nothing to alleviate employees' feelings of being undervalued and overworked.

Everything else. I worked here nearly 4 years ago and had hoped my bad experience was only a reflection of my time during the company’s initial growth. 4 years later the trauma from this place still eats at me, and I’m shocked the ratings have only gotten worse than better. The majority of the people I met at Parsley have left the company. There are very little “lifers,” and I’m starting to see the most devoted people, the doctors, are starting to leave too. The most common theme amongst recent reviews is the “toxic positivity” culture that seems to have remained. It is a place that keeps promoting positive thinking and work life balance, but it is non existent. If you question anything, you are looked upon as an enemy rather than a realist pointing out inefficiencies that could make employee and consumer experience better. I frankly had more nervous breakdowns here than other places I’ve worked. I pride myself on asking critical questions before I accept a job, but I definitely felt baited and switched on my role. I was told certain departments were at my disposal to help me succeed; they were reluctant and frankly emotionally abusive. The level of toxicity from the creative leadership at the time was palpable and because favoritism a thing at PH, favorited people were never reprimanded. I worked holidays, nights, weekends. Burnout came very fast. I constantly voiced I needed help and felt ostracized for voicing that. To this day, I feel like I was pushed to quit so they could replace me with someone willing to “yes mam” to everything they wanted. For a place that emphasizes holistic health, it destroys the mental, and frankly physical, health of their own employees. I still have trauma from some pretty abusive Slack messages from leadership, yes even the CEO. I held this back for so many years hoping Parsley could improve. It doesn’t appear it has despite an additional 4 years of opportunity to grow. I have read through the company replies to these reviews and a handful are full of toxic defensiveness and a lack of desire to change. if you value your health, do not work at Parsley Health. It is a prime example of toxic start ups that ruin the reputation of other decent start up cultures.