Pros
-You get a good variety of activity around The store. The job is 50% animal care, 30% customer service, and 20% backup to other departments such as stocking or register backup. Animal care percentage is most prominent if you have the opening shifts, and lowest with closing shifts. - You handle and feed animals, receive animal shipments, give medical attention to sick animals, learn about every animal and product in the store. - You give information to customers, answer questions about products and customer's pets, bag fish/crickets for customers, get customers ready to purchase a pet. -When it comes to managers, the entirety of management (at my store) is friendly, understanding when it comes to accidents, lenient with scheduling, and supports learning. - Managers consider everyone to be a part of a team. Often times they do not shy away from the grunt work tasks that can normally be left to low level workers. They help with gathering carts, cleaning, scrubbing tanks, trash, facing, etc. -excellent entry level job to work part time.
Cons
-A high percentage of animal care is cleaning. -There is difficulty in balancing animal care with customer service. It is a fun challenge but it can also be considered a drawback. - Customer service leads to interaction with unlikable customers (as with any retail store). - The quality and attitude of coworkers varies. Some enjoy their job, some couldn't care less. - The pet care opening process is fresh for the first few months and still continues to have surprises, but the underlying procedure becomes stale and repetitive. -Job prospects are low if you are looking to stay long term. You can work into a low level management position, but general managers are *usually found elsewhere.