Is Press Ganey a good company to work for?

Press Ganey has an overall rating of 3.3 out of 5, based on over 844 reviews left anonymously by employees. This rating has been stable over the past 12 months. 53% of employees would recommend working at Press Ganey to a friend and 46% have a positive outlook for the business. The best reviews about Press Ganey have been left by employees working as Vice President , Director and Manager .

Does Press Ganey pay their employees well?

According to anonymously submitted Glassdoor reviews, Press Ganey employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Press Ganey. This rating has been stable over the past 12 months.

How satisfied are employees working at Press Ganey?

53% of Press Ganey employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Press Ganey 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Press Ganey?

Account Manager (49) , Advisor (40) , Director (17) , Managing Director (12) , Manager (11) , Application Specialist (10) , Patient Experience Advisor (10) , Vice President (10) , Analyst (7) , Operations (7) , Senior Software Engineer (7) , Account Director (6) , Application Support (6) , Comment Processor (6) , Finance (6)

What are the pros of working at Press Ganey according to real employee reviews?

"Benefits are great and associates work well together for the most part." ((in 73 reviews)); "The mission of the organization is meaningful and there are many great people that work there." ((in 48 reviews)); "Flexibility and being able to work from home." ((in 36 reviews)); "Great team and cross" ((in 30 reviews)); "Good work/life balance" ((in 26 reviews))

What are the cons of working at Press Ganey according to real employee reviews?

"Senior leadership doesn't seem to look at the impact of decisions for cascading negative results." ((in 34 reviews)); "low pay and working with either bumpkins or sociopaths." ((in 26 reviews)); "Upper management is disconnected from reality." ((in 16 reviews)); "Lots of internal dysfunction and poor communication" ((in 12 reviews)); "The mismanaged acquisitions, last year’s reorganization and this year’s layoffs have doomed Press Ganey." ((in 10 reviews))

What are employees saying about Press Ganey layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Press Ganey layoffs and their outlook for job security at Press Ganey in 2026.

What are the top reviewed Press Ganey locations?

South Bend , Chicago , Charlotte , Boston , New York , Atlanta , Washington , Baltimore , Wakefield , Austin , Dallas , Fort Worth , Houston , Elkridge , Provo , Virginia Beach , Cincinnati , Saint Petersburg , Mays Landing , Richmond , Arlington , Madison , Milwaukee , Phoenix , Tempe , Detroit , Southfield , Eastern , Louisville , Georgetown

Press Ganey reviews

3.3

53% would recommend to a friend

(812 total reviews)

Patrick T. Ryan

51% approve of CEO

46% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

812 reviews

2.0

Mar 7, 2022

Kind of like the titanic but without a band

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Employees are great to work with. Flex time to work from home

Cons

Many very good employees have been terminated or have left over the past several of years. Currently, I am interviewing and looking to leave. Recently, the company has demonstrated a gross lack of leadership. Massive failures in protecting employees protected health information. The company feels that everyone should get medicated with an experimental vaccination even remote employees. Contractors are not required to get jabbed. Do not walk away ... run...

Press Ganey Response

4y

Press Ganey requires all of its associates to be fully vaccinated against COVID-19, or have an approved medical or religious exemption because of a disability, medical contraindication or sincerely held religious belief. We believe this is the best way to protect our associates and their families and loved ones. Press Ganey will not discharge or, in any other manner, discriminate against employees or applicants because they were granted an exemption to this Vaccine Policy. If any associate who has been granted an accommodation, to the extent you believe you are being discriminated against because you received this exemption, please contact your HRBP right away, or call Press Ganey's anonymous employee hotline at +1 855 260 0904.

3.0

Aug 5, 2021

Could be better if they slowed down allowed teams to focus on correcting internal issues

Director

Recommend

CEO approval

Business Outlook

Pros

- Great and willing staff who are talented and able to make the impossible possible. - Those in upper-level leadership who are newer (fewer than two years) are on-point. - There is room to grow and advance your title. - The benefits package is adequate (not great by any means, however not really bad, so not a "con").

Cons

- Middle/team management originating from legacy PG needs to go. - Impossible to achieve 100% bonus based on how the structure works. - This company is on an acquisition spree, which is creating quite a few headaches due to being in a constant integration posture. - Work-life balance needs to improve.

Press Ganey Response

4y

Thank you for taking the time to leave a review. We appreciate you sharing your feedback on what it's like working for Press Ganey to help prospective job candidates make informed decisions. If you have any feedback on how we can improve our benefits package or bonus structure, we encourage you to share recommendations with your HRBP. In regard to acquisitions, we encourage you to reach out to your functional leader for a status update and enterprise view of our outcome workstreams completed.

1.0

Mar 11, 2021

Serious Diversity Issues

Advisor

Recommend

CEO approval

Business Outlook

Pros

You have a long onboarding period

Cons

Systemic racism, micro-managing, lack of interest in diversity.

Press Ganey Response

5y

Thank you for your feedback. Press Ganey prides ourselves on supporting diversity, equity and inclusion for all, within the organization and in the industry. One of our core values has always been ensuring a safe and inclusive work environment. All levels of the organization are actively taking steps to support this every day.

Viewing 106 - 108 of 812 Reviews

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Press Ganey reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Kind of like the titanic but without a band

Could be better if they slowed down allowed teams to focus on correcting internal issues

Serious Diversity Issues

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Jobs at Press Ganey