Is Press Ganey a good company to work for?

Press Ganey has an overall rating of 3.3 out of 5, based on over 844 reviews left anonymously by employees. This rating has been stable over the past 12 months. 53% of employees would recommend working at Press Ganey to a friend and 46% have a positive outlook for the business. The best reviews about Press Ganey have been left by employees working as Vice President , Director and Manager .

Does Press Ganey pay their employees well?

According to anonymously submitted Glassdoor reviews, Press Ganey employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Press Ganey. This rating has been stable over the past 12 months.

How satisfied are employees working at Press Ganey?

53% of Press Ganey employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Press Ganey 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Press Ganey?

Account Manager (49) , Advisor (40) , Director (17) , Managing Director (12) , Manager (11) , Application Specialist (10) , Patient Experience Advisor (10) , Vice President (10) , Analyst (7) , Operations (7) , Senior Software Engineer (7) , Account Director (6) , Application Support (6) , Comment Processor (6) , Finance (6)

What are the pros of working at Press Ganey according to real employee reviews?

"Benefits are great and associates work well together for the most part." ((in 70 reviews)); "The mission of the organization is meaningful and there are many great people that work there." ((in 47 reviews)); "If your lucky enough to work from home it’s a benefit." ((in 33 reviews)); "Great team and cross" ((in 26 reviews)); "Great work life balance for the most part" ((in 23 reviews))

What are the cons of working at Press Ganey according to real employee reviews?

"I realize filling this out won’t change anything our senior leadership does similar to filling out our internal engagement surveys." ((in 33 reviews)); "low pay and working with either bumpkins or sociopaths." ((in 27 reviews)); "Upper management is disconnected from reality." ((in 18 reviews)); "Lots of internal dysfunction and poor communication" ((in 11 reviews)); "Layoffs occur, but always room to hire newly created Senior Vice President positions" ((in 10 reviews))

What are employees saying about Press Ganey layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Press Ganey layoffs and their outlook for job security at Press Ganey in 2026.

What are the top reviewed Press Ganey locations?

South Bend , Chicago , Charlotte , Boston , New York , Atlanta , Washington , Baltimore , Wakefield , Austin , Dallas , Fort Worth , Houston , Elkridge , Provo , Virginia Beach , Cincinnati , Saint Petersburg , Mays Landing , Richmond , Arlington , Madison , Milwaukee , Phoenix , Tempe , Detroit , Southfield , Eastern , Louisville , Georgetown

Press Ganey reviews

3.3

53% would recommend to a friend

(812 total reviews)

Patrick T. Ryan

51% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (812 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

812 reviews

4.0

Mar 18, 2022

Doing Great Things

Senior analyst

Recommend

CEO approval

Business Outlook

Pros

-Team Culture -Great Clients -Innovative -Flex time off (for salaried employees)

Cons

-Disorganized change management, lacking communication around ambiguity -A lot of changes and acquisitions every year, hard to adjust to each new one before another one comes -Invests more in growth vs. retainment

Press Ganey Response

4y

Press Ganey is committed to being one of the top places to work in healthcare, and we are grateful to see your excitement around our innovations, our culture and our clients. Associate well-being is a priority for the entire leadership team, and we encourage associates to continue to provide feedback around our career opportunities and benefits, like our unlimited paid time off for salaried associates and our recent transition to being a virtual company that meets. With our pending partnership with Forsta, we are connecting all of our associates to our new strategic vision and increasing the frequency of our town halls to not only help associates understand the strategy around it, but unleash internal creativity and energy to help our clients improve for years to come.

2.0

Feb 10, 2022

Do your Homework

Senior director of infrastructure and operations

Recommend

CEO approval

Business Outlook

Pros

Use to have a talented team of Technologists Tremendous Turn Over

Cons

Perpetual Bad Sr. Mgmt. more worried about helping their friends then running a business

Press Ganey Response

4y

Thank you for your feedback on your perception of what it is like to work at Press Ganey. We will be sure to share your suggestions to our team. We wish you the best in your future roles.

3.0

Jun 16, 2021

Former Advisor

Advisor

Recommend

CEO approval

Business Outlook

Pros

They are the only patient experience company.

Cons

As an advisor your expected to generate sales. Also the client load is heavy. I had 150 clients and was expected to describe how I spent my time in 15 minute increments.

Press Ganey Response

4y

We appreciate you taking the time to share your perception and experience working at Press Ganey. Our HR team and leadership frequently review our Total Rewards to ensure Press Ganey is competitive in both salary and benefits (i.e. insurance, flexible time off, 401(k) match). We appreciate your feedback, and while you are no longer with our team, we will take this into consideration at our next Total Rewards Program review as we prepare for our upcoming enrollment period.

Viewing 148 - 150 of 812 Reviews

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Press Ganey reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Doing Great Things

Do your Homework

Former Advisor

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