Press Ganey reviews

3.3

53% would recommend to a friend

(813 total reviews)
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Patrick T. Ryan

51% approve of CEO

46% positive business outlook

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 813 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

813 reviews
1.0
May 1, 2017

Cutthroat Sales Culture

Recommend
CEO approval
Business Outlook

Pros

Used to be a good company with realistic sales goals. Now it is full of cronies rubbing each other's backs.

Cons

Horrible sales leadership. They have unrealistic expectations and do not live up to them themselves. Incredibly unsupportive and hypocritical. Sales at Press Ganey is now a revolving door with good sales people leaving or "resigning" on a regular basis. All of this stems from the top sales leadership's lack of character and professionalism, all the while creating a cutthroat sales environment. If you are looking for a job in sales, I would look elsewhere.

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Press Ganey Response
9y
Thank you for your feedback. Press Ganey’s sales team is central to providing exceptional service and partnership with clients as they advance the delivery of patient-centered care. This commitment begins with our executive leadership and is embedded throughout our corporate, sales leadership, and sales culture. The vast majority of our sales professionals have been highly successful in this environment, which provides extensive resources and support to help them achieve their goals. The average tenure on our sales team is greater than six years, and we are proud that in our most recent employee engagement survey, our sales team placed among the top quartile of engaged employees across the organization.
2.0
Sep 27, 2016
Recommend
CEO approval
Business Outlook

Pros

Ability to work from home with flexible hours.

Cons

The excellent benefits that entice employees to work there, such as immediate vacation, can rarely be used unless you are willing to "work the system" (call off sick and after all sick days are used, it will automatically count against your vacation). Pay is low and often misrepresented.

3.0
Jun 10, 2016

Ups and Downs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company has been growing year after year since I was hired in 2003. Wonderful employees. PG carefully screens candidates for hire to ensure the fit the culture and fast pace of the company.

Cons

Worked very long weeks. I traveled quite a bit which required expensive preparation for each client visited. Press Ganey is constantly changing and it was a challenge to keep up with new products and new processes. Demanding of its employees - heavy workload to the point I felt overwhelmed much of the time.

Viewing 172 - 174 of 813 Reviews

Glassdoor has 845 Press Ganey reviews submitted anonymously by Press Ganey employees. Read employee reviews and ratings on Glassdoor to decide if Press Ganey is right for you.