employer cover photo
employer logo
employer logo

Prime Communications

Engaged Employer

Prime Communications reviews

3.1

47% would recommend to a friend

(2,274 total reviews)

Akbar Mohamed

56% approve of CEO

42% positive business outlook

Prime Communications has an employee rating of 3.1 out of 5 stars, based on 2,274 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Prime Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Jun 5, 2023

Don't

Recommend
CEO approval
Business Outlook

Pros

There is decent money to be made but you have to be in a busy store. you literally CANT get fired.

Cons

you will be pressured by district management and higher to add things to peoples accounts that they dont want, "everybody leaves our store with X" overall quality of leadership, district managers, market directors is poor, id estimate 50% or more dont have higher education degrees, yet are managing a lot of people/stores. high turnover rate, means good workers who need a job will do the work of 2 people. people take money from the store for personal use, smoke weed in front of and in the store and are disrespectful to other employees, and there are no consequences for these peoples actions. almost every aspect from HR to Facilities is outsourced. Stores are oftentimes in poor condition, a/c and heat dont always work, takes days to get someone in to fix, a lot of technical difficulties with store equipment make doing daily tasks 10x harder.

1.0
May 30, 2023
Recommend
CEO approval
Business Outlook

Pros

You can get really good pay on good months

Cons

They can literally take your pay on bad or even normal months, pay works up the chain so management is either micromanaging on your stressful months or neglectful on your busy (since they’re paid), company encourages employees to work off the clock, company encourages employees to do the job of their leader for free in the absence of their leader with promise of promotion, very little promotions given after management position, company covers up misconduct by anyone in their boys club, company expects employees to risk their lives in snowstorms or be reprimanded, no real way to voice any of these concerns nor are any concerns risen by brave employees addressed (you see this a lot on their employee page’s main wall), it appears the company is always adding ways to lose your paycheck but little do they add to ensure or fatten it, you’re expected to stand from 9:30am-7pm unless with customers (normal hours) with a half hour break (the people who watch you from the cameras all day while you stress yourself out over goals and customers WILL report anything they feel like), the stress of possibly not being paid added with the amount of problems leadership cause has caused employees to actually have heart attacks at their desk,

1.0
Dec 8, 2022

Management is Garbage

Recommend
CEO approval
Business Outlook

Pros

Working at Prime Communications was one of the most nightmarish experiences of my professional carrier. The company was seemingly founded on the basis of fraudulent practices and shafting employees of all benefits.

Cons

- This is a highly irresponsible and unethical company. - Management is extremely disorganized. - Management is careful to not explicitly state, but to cautiously imply that employees must commit fraud in order to meet outlandish sales goals. - Current sales goals have become even more outlandish considering the downward trend of the overall market. - Management often looks for creative ways to deprive employees of overtime pay while still working overtime hours. - If you quit, you are not paid out commission from the last two months you worked. - Your sales sometimes magically disappear in a system "glitch" causing you to go under your quota, depriving you of your bonus and messing with your metrics and you are never reimbursed. - Their employee portal is about as bad as the CCP's Great Firewall in that messages are heavily monitored and any sort of negative sentiment is deleted. - Benefits like tuition reimbursement and 401k matching are promised but never delivered. I'm extremely surprised that these crooks are still in business. I suggest anyone thinking of working at Prime to work at a corporate store instead.

Viewing 169 - 171 of 2,274 Reviews

Glassdoor has 2,307 Prime Communications reviews submitted anonymously by Prime Communications employees. Read employee reviews and ratings on Glassdoor to decide if Prime Communications is right for you.