Professional Physical Therapy reviews

Professional Physical Therapy is a glorified mill. Therapists, assistants, and aides are expected to juggle several patients all at once and the front desk will always add on a patient to make more money for the company. This is a huge problem because you have patients (some of them post-op) who are doing their exercises unsupervised. Look at the yelp reviews if you don't believe me. In addition, the pay is notoriously low and because the company is so short-staffed; you are going to do a few doubles a month if not on a weekly basis. They keep on talking about how you can advance but even if you are offered a promotion; the pay does not match the added responsibility. Finally, the mentorship is also lacking because it is tough to offer mentorship to new therapists when everyone is juggling so many patients at once. True mentorship involves one-on-one time with new staff not just offering a few MD lectures and continuing education courses.

To be honest, I enjoyed working for this company at the beginning even though the compensation is low because of the great benefits. However, over time, there has been an increase of work for the front desk staff as the office supervisor position has been discontinued, leaving the low-paid receptionists to pick up the slack instead of the Regional supervisors. Physical therapy aides are only able to work part-time because the company does not want to provide benefits for them. Many of the smaller offices do not have enough aides or do not schedule them enough, leaving the receptionists to work as aides as well. In fact, the company has decided to "cross-train" both PT aides and receptionists to be able to do each others jobs for NO additional pay. They have even updated the job descriptions to reflect the extra work that both aides and receptionists now have to do. I have never worked anywhere where your job responsibilities are changed without your consent and without renegotiating compensation. The starting pay for the receptionist position is low, but considering what other employers pay for the same position, it is fair. However, for the amount of work and responsibility that is expected, the pay is a joke. Raises are also a joke, 25 cents to be exact. Anyone looking for a decent job with room for growth and mobility, look elsewhere.