Remitly reviews

3.8

65% would recommend to a friend

(511 total reviews)
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Sebastian Gunningham

61% approve of CEO

60% positive business outlook

Remitly has an employee rating of 3.8 out of 5 stars, based on 511 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Remitly employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

511 reviews
3.0
Sep 14, 2023
Recommend
CEO approval
Business Outlook

Pros

* Decent tools * Mostly supportive coworkers at L3 level and below * Fairly organized data

Cons

There are some serious bias issues here, and the evaluation criterion makes that bias thrive. There really aren't any solid metrics for evaluating analysts, and it's sort of based on how well you play the political game and cozy up to managers with a lot of say. There's also very little support for growth and development, and if you try to support others outside of your team it will backfire for you because it's "taking away from revenue-driving work." Although, that critique seems to be arbitrarily applied. Some of the analytics leadership also has very little experience actually doing the job of an analyst, and thus they are clueless on how to actually support and evaluate individuals. It's a shame, because there were a lot of really great people at this company that I wish were more supported.

3.0
Mar 22, 2019

Love the mission but not the culture as much

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Amazing mission and vision -Typical tech start-up in that there is plenty of opportunity to get broad exposure to various aspects of technology

Cons

- Tendency to fill new positions externally rather than develop in house talent. This at times leads to current employees feeling looked over, unchallenged, and underpaid... so they leave. This can get expensive when you take into account: recruiting, training, learning curve, etc. - Working through some "Diversity/Equity/Fraternity Effect" issues like many tech companies. Because of the size this effect can be more pronounced. - No company wide mentorship/career development program

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Remitly Response
7y
Thanks so much for sharing your feedback. I'm glad that you believe in our vision and mission and that you have a positive outlook of the company. I also really appreciate the feedback to management. As a rapidly growing company, it is hard to balance hiring externally vs. building capacity internally but we want to support the development of internal candidates as much as possible so we recently hired a senior leader to help with development. I'm sorry that you experienced a "Diversity/Equity/Fraternity Effect" at Remitly. As you said, it's an industry-wide issue but we're investing very intentionally in D&I. We have a D&I guild with over 100 members in it and we recently opened a role to hire a senior full time D&I leader to support this work. If you would ever be open to meeting with me so I could learn more about your experience at Remitly, I'd welcome the opportunity. I care about you and the rest of the Remitly team so I'm sorry to hear about your experience and that you left the company.
1.0
Apr 11, 2019

Women and Diverse Employees are leaving the company...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- A lot of talk during the hiring process meant to draw you in to work at Remitly: inspiring mission, mounts of growth opportunities, responsive leadership.

Cons

- No one deeply cares about the immigrants, the leadership just wants to make money. - Male aggression is welcome and appreciated. Meanwhile, females speaking up for themselves are called "aggressive" and get reprimanded for their style. - A lot of smart people who joined the company in good faith only to have their jobs change as soon as they start, and later became witnesses to the culture of nepotism, opportunities taken away when another friend of a friend gets hired over them.

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Remitly Response
7y
Thank you for your direct feedback. Given that you're an existing team member, I'm saddened by the fact that we've not discussed this together. I'd welcome the opportunity to speak with you about your experience in my capacity as head of our People function. As a senior female leader, your comments below do not resonate with my experience, but that's obviously just my experience and I'd really like to hear yours. I assure you that we DEEPLY care about immigrants, that in our high-growth environment there are many ways to learn and grow, and that we want this to be a place where everyone's voice matters. I'm hosting employee roundtables and am available anytime via 1:1 / email if you would be willing to talk more. I promise to listen openly and work hard to continue improving. I also want to briefly respond to your comment on D&I. This is the first time we've hired a full-time dedicated D&I Director and making that investment is quite unique for a company our size. We are excited for this senior level person to partner with our passionate D&I Guild in building programs and helping drive ongoing systemic change. We want to embed equality even more deeply into our DNA now, so we can scale globally across many cultures as we continue to grow.
Viewing 7 - 9 of 511 Reviews

Glassdoor has 547 Remitly reviews submitted anonymously by Remitly employees. Read employee reviews and ratings on Glassdoor to decide if Remitly is right for you.