Safelite AutoGlass reviews

The pay and the hours. Making the pay of a CSR while you are often asked to be the acting manager is a bunch of crap. When the shop manager, if there is one, takes a vacation you are the shop manager having to run the place and make the decisions. You are held accountable for making sure all of the technicians jobs get scheduled and completed, all of the shops inventory and supplies. You get bossed around by people in the corporate office that stare at a computer screen worrying about hitting budget while there can be absolute madness going on. Also Cust Service reps are the only ones without a paid vehicle and gas miles. So if you are told you are getting transferred, and you have to go to keep your job, the wear and tear on your vehicle is all on you

very micromanaged. you are told more of the bad you do than the good. there is no leeway for being even 1 minute late or calling off for sick purposes. they care about sales so you automatically get an occurrence for very little things. it seems like everyday the supervisor who you never really speak with or know only talks to you when he has another occurrence for you to sign. everything is based on a computer system, from time in/out to requesting days off. the computer system is not very good and very imprisonable. If your used to having interaction with your boss and fellow employees this is not a job for you. the calls are non stop and everything is by a script. if you dont read the script verbatim you get written up. the whole pay commission is a joke and is designed to take money away from you and give it to the big dogs. they computer system is flawed and designed to benefit the company in not paying you commission. they want you to make enough sales to keep money flowing in but not too much to get any money for yourself... they are constantly hiring because the turn over rate is huge. more than half of the training class i was hired in with have already quit and im about to that point myself... lastly, when you first get hired they bate you in telling you they hand out gas cards all the time and they are constantly giving away free stuff to employees. they also said the majority of the staff is making commission. all of that was pretty much a lie. remember these people are salesman and know how to draw you in. i have never seen one gas card or anything else passed out to any employees, even the ones who are doing really well. less than half of the team im on makes commission so that was also a lie. if you enjoy being a salesman you may really like this job, but if not then most likely you will be quitting in a couple months if you can afford it.