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Samanage

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Samanage reviews

4.0

76% would recommend to a friend

(72 total reviews)

Doron Gordon

75% approve of CEO

67% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.9

Compensation and benefits

3.9

Career opportunities

3.7

Senior management

Samanage has an employee rating of 4.0 out of 5 stars, based on 72 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Samanage employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

72 reviews
1.0
Dec 7, 2017

Bad company, bad leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some departments (sales and related teams) have a lot of freedom, are pretty well managed and the employees in those areas seem to enjoy working at Samanage and have less turnover. Lots of good and healthy snacks / drinks are free and always available. There is a bar with 3 alternating craft beer taps that is open at 5 every day (can be a pretty big con for those who don’t have the self-control to handle it or who just don’t enjoy the unprofessional, heavy drinking culture)

Cons

The CEO is far beyond just a micro manager -- he believes he knows how everything at the company should be done and is actively stopping the company’s progress as he refuses to delegate or give any real ownership to the rest of the executive team. As a result, the business gets jerked around based on his mood. The CEO is also quick to use intimidation with his staff and insult their work if it’s not exactly what he thinks should be done. Those who are “in” with the CEO make excuses for inexcusable behavior which makes the problem even worse, because those who feel mistreated then also feel like they can’t trust their co-workers. It’s an extremely political environment. Those close to the CEO do well and get promoted, others don’t. There are a couple of good leaders in high places but, for the most part, don’t expect to have a boss who cares about you or is willing to advocate for you. In general I would stay away from the enterprise side of the business -- pressures are very high there. Samanage has gotten a lot of valid feedback through Glassdoor reviews over the past year but doesn’t seem to care, because none of the concerns have been addressed. Samanage has even pushed employees to write positive reviews on here and to vote the more positive Glassdoor reviews as “Helpful” in order to bury the many, many negative reviews.

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Samanage Response
8y
Thank you for the valuable feedback regarding your experience with Samanage. We appreciate the time you took to write about your time with the company. The feedback is critical as we continue striving to be a great place to work. We are not trying to diminish negative reviews on Glassdoor, in fact we have taken employee and Glassdoor feedback and made several changes, such as: a company 401(k) match, tuition reimbursement, a work-from-home policy, and fitness reimbursement. We also implemented quarterly town hall meetings so that employees can get a better understanding from our CEO and other executives about important initiatives and goals; company direction; and the 'why' around decision making. We do want to hear where we can continue to improve and use that information to understand both positive and negative experiences our employees have. We are proud of our progress to date and excited about what the future holds. At Samanage, we win as a team and lose as a team. Thank you again for the feedback and please don't hesitate to reach back out to us if there is anything else that you'd like to discuss about your experience at Samanage.
1.0
Sep 19, 2017

Culture is weak

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You'll meet and work with some very smart, dedicated people It's an okay place if you're young and looking for your first job in SaaS

Cons

Culture seems good at first - especially if you're young and this is your first experience working for a software company. Nerf wars and beer are plentiful. Once you dig deeper - after a few months, you'll realize the culture is a rotting facade hiding the below average pay and benefits. It's very easy to go elsewhere and find a company that offers career and development potential, much better pay and benefits, and an equal (if not better) cultural environment.

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Samanage Response
8y
Thank you for your review and advice for Samanage. I appreciate your insights. I'm sorry you didn't feel our benefits and pay are on par with other organizations our size. We offer unlimited PTO and a medical, dental, and vision plan that offer a free option for our employees. Our compensation practices, albeit new, provide us with data to ensure we are paying people relative to the market. We are in currently creating career paths for employees and having individual development plans for each person that works at Samanage. As a leader of a company constantly working in sometimes uncharted territory, it is important to balance company goals, customer needs and employee feedback. This occasionally creates the feeling that the employee's suggestions aren't being heard. We strongly value our employees and their suggestions, criticism and advice. We try to act on these ideas as often as possible. Occasionally we can't because it might not be feasible for the company, the idea is 'ahead of its time' or not in alignment with where the company is headed. What we can improve on is ensuring we communicate the 'why' behind the reason(s) we can use a suggestion. Thank you for providing us a reminder that we can improve on that.
2.0
Feb 5, 2019

Lackluster Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-EXCELLENT employees below mid-management. Some of the brightest, hardest-working people I have been around. -401k match -Healthcare benefits are excellent (as of the time of this review). -The HR team is excellent at hiring great people with solid work ethics. -Managers are paid well.

Cons

-Below average salaries for mid-management and below, with little hope of increase/promotion unless you're in a sales role. The company does not do employee reviews, and as a result employees are left wondering how they're doing / if they're going to have a job tomorrow. -Fraternity/sorority feeling with the different teams across the organization. -Workload is extremely heavy, particularly for the teams that get paid the least. People on several teams end up working an hour or two at home every night just to catch up with THAT DAY's work. -As a result of the above, turnover is extremely high. There is a general feeling that the company is slowly circling the toilet bowl. Moral has been very low over the past 6 months. -Executive leadership seems to only care about the teams that bring in money (sales/marketing). All other positions are overworked, underpayed, and underappreciated. -I have seen several employees (genuinely good people that were valuable to the organization) essentially get bullied out of their jobs by exectuive leadership. This was unwarranted and is unacceptable.

Viewing 4 - 6 of 72 Reviews
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Glassdoor has 77 Samanage reviews submitted anonymously by Samanage employees. Read employee reviews and ratings on Glassdoor to decide if Samanage is right for you.