Senture Customer Service (CSR) reviews

3.0

49% would recommend to a friend

(156 total reviews)

Michelle Paiz

Not enough data to show CEO approval

25% positive business outlook

Customer Service CSR employees have rated Senture with 3.0 out of 5 stars, based on 156 company reviews on Glassdoor. This indicates that most Customer Service CSR professionals have an average working experience there. Senture is rated in line with the average (within 1 standard deviation) by Customer Service CSR professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

156 reviews
5.0
Jun 29, 2025
Recommend
CEO approval
Business Outlook

Pros

When I worked here it was a wonderful atmosphere.

Cons

Sitting for long hours on the phone

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Senture Response
7mo
Thank you for sharing your positive experience from your time with us! We’re committed to creating a great workplace, and your review is encouraging.
3.0
Jun 4, 2025
Recommend
CEO approval
Business Outlook

Pros

The pay and it's WFH

Cons

Everything else, management is terrible. Culture is full of toxic complainers. Supervisors are clueless. All comes down to poor admin.

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Senture Response
7mo
We appreciate your candid review and are glad to hear there are things you like about working here. We're committed to continuous improvement and would love to hear any suggestions you have. Feel free to reach out to us at careers@senture.com.
2.0
Apr 24, 2025
Recommend
CEO approval
Business Outlook

Pros

The option to work Remote

Cons

Pay, management, contract changes, rude.

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Senture Response
1mo
We're committed to learning from all feedback and are sorry to hear about your experience. Please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to discuss how we can improve. We are proud to share that Senture is now a subsidiary of the Teleperformance (TP) Group, we (as Senture) are thrilled to bring TP's global scale, innovation, and resources to our team and culture.
Viewing 16 - 18 of 156 Reviews

Glassdoor has 349 Senture reviews submitted anonymously by Senture employees. Read employee reviews and ratings on Glassdoor to decide if Senture is right for you.