ShipMonk reviews

leadership is awful - unrealistic expectations of workloads and they don't understand what the job really is and they do not bother to learn what the company does. You won't be able to help most of your customers because nobody seems to care about their problems except for you. When they close you will get blamed even though you told your leaders a bunch of times what the problems were. Training is horrible and they don't value the people who are good. They treat everybody like you're lucky to have a job there when there's so many better paying jobs with less stress out there. Management and leadership changes every few months so you're always dealing with bosses you have to train cause you know more than them.

Wow where to begin -- this was not the stable, growing company that was portrayed in the interview process. -Was misled on financial health, which turns out is really bad -Strong bias against remote, so if you join remote be ready to feel isolated -Poor benefits (60 day waiting period for benefits) -Poor culture and no real sense of core values, no DEI/ERG focus -Poor communication, especially across teams -C-suite is only loyal to themselves and makes really immature decisions -Very limited resources or process This company really needs to re-evaluate everything -- from culture to priorities to communication to process -- IF they care about turning things around. Otherwise it will continue to be more down than up, with frequent turnover from layoffs or voluntary attrition.