Lack of pay, bonuses, and raises (all inconsistent and nonexistent at the same time). You can't see your growth path here. Some of the best people have been in the same position for years while others skate by with no tenor and just good talk or a good connection. There is a huge gap in communication and transparency between the upper management and the actual team of client-facing employees.
They show appreciation by giving us food and happy hours but don't consider the fact that many of us cannot pay our bills and are forced to supplement income with second and third jobs. They celebrate every holiday in the book, even National Pizza Day. But we had to push for us to get Juneteenth off, we don't get off for MLK day like other companies who follow the federal holiday calendar, and while they can remember Cinco de Mayo, National Ice Cream Day, and all these other days of celebration, we had no acknowledgment of Black History Month until Feb 22, a week before the WHOLE MONTH ends. We as employees took it upon ourselves to commemorate and I guess to do damage control they put out this weak announcement at the last second for a training workshop to "provide tools to recognize unconscious biases and tips".
OUR bonus is contingent on how much money the WHOLE company makes at the end of the year while sales and the warehouse team get consistent bonus opportunities throughout the year. They are hybrid and there are no opportunities to work fully remotely unless you are in a different department or the HR and management team's favorites, regardless if you can't even afford to live here anymore with the pay. They'd rather lose quality employees who care about the job than offer a reasonable pay raise or allow more people to work fully remotely.
THERE IS NO MATERNITY OR PARENTAL LEAVE. They push on going above and beyond with no actual benefit besides kudos during our meetings. They even pressure you to work past your extended hours, and keep a certain email count, regardless of volume. (That keeps changing without any communication of changes being made).
