Does SimpliSafe pay their employees well?

According to anonymously submitted Glassdoor reviews, SimpliSafe employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at SimpliSafe. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at SimpliSafe?

49% of SimpliSafe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SimpliSafe 3.6 out of 5 for work life balance, 3.5 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at SimpliSafe?

Customer Service Representative (27) , Software Engineer (15) , Tech Support (9) , Tech Support Representative (8) , Sales Representative (7) , Technical Support (6) , Customer Support Representative (5) , Customer Loyalty Specialist (4) , Customer Service Representative (CSR) (4) , Firmware Engineer (4) , Monitoring Specialist (4) , Sales (4) , Sales Associate (4) , Senior Software Engineer (4) , Analyst (3)

What are the pros of working at SimpliSafe according to real employee reviews?

"Caring people and great company." ((in 33 reviews)); "Good benefits that keep improving" ((in 23 reviews)); "Supportive culture and great people" ((in 22 reviews)); "Good Pay for call center work" ((in 21 reviews)); "work life balance is great" ((in 13 reviews))

What are the cons of working at SimpliSafe according to real employee reviews?

"Bad management" ((in 23 reviews)); "Sales managers are a complete joke along with directly above them" ((in 11 reviews)); "Training is awful, when ever new hires come on the floor they never know anything and many more issues from that." ((in 9 reviews)); "Chad’s leadership was amazing and that distilled down to every people manager in every organization." ((in 7 reviews)); "Awful communication." ((in 6 reviews))

What are employees saying about SimpliSafe layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SimpliSafe layoffs and their outlook for job security at SimpliSafe in 2026.

What are the top reviewed SimpliSafe locations?

Boston , Richmond , Braintree , Charlestown , Glen Allen , Downtown Crossing , Salt Lake City , Petersburg , Costa Mesa , Lakeland , Boca Raton , Cambridge , Lynn , Taunton

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SimpliSafe

SimpliSafe reviews

3.3

49% would recommend to a friend

(358 total reviews)

Hilary Schneider

24% approve of CEO

43% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.4

Compensation and benefits

2.9

Senior management

2.8

Career opportunities

SimpliSafe has an employee rating of 3.3 out of 5 stars, based on 358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SimpliSafe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

358 reviews

2.0

May 12, 2017

Unfair

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

Comfortable environment where you can wear whatever you want to work.

Cons

They make you come in to work during blizzards without any recognition for your commitment.

4.0

Apr 30, 2017

Decent

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice benefits, travel reimbursments, etc Plenty of Coffee Beer Friday Occasional free lunches Crazy customers

Cons

Legit Crazy customers Rolling weekend work

5.0

Apr 16, 2017

Easiest job I've ever had

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This is seriously the best job I've ever had. They offer great health insurance. They gave me a $1,000 bonus come Christmas time even though I had only worked for them 4 months. People were great. I've read some of the reviews on this site and I can't fathom how people could have a bad experience here. If I had stayed in the Boston area I would've definitely stayed with simplsafe

Cons

No cons I can think of. Wait.....no, I can't think of any. Its a job people not chuck e cheese. What more do you want. Don't fix what's not broken

Viewing 325 - 327 of 358 Reviews

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Jobs at SimpliSafe

Security Monitoring Specialist (Starting at $21/hr, On-Site)

Manager, Vendor Manager

Outdoor Security Monitoring Specialist Evening/Overnight Shifts (Starting at $21/hr, On-Site)

Contact Center Inbound Sales Agent (Starting at $20 per hour)

Contact Center Inbound Sales Agent (Starting at $20 per hour)