Does SimpliSafe pay their employees well?

According to anonymously submitted Glassdoor reviews, SimpliSafe employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at SimpliSafe. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at SimpliSafe?

49% of SimpliSafe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SimpliSafe 3.6 out of 5 for work life balance, 3.5 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at SimpliSafe?

Customer Service Representative (27) , Software Engineer (15) , Tech Support (9) , Tech Support Representative (8) , Sales Representative (7) , Technical Support (6) , Customer Support Representative (5) , Customer Loyalty Specialist (4) , Customer Service Representative (CSR) (4) , Firmware Engineer (4) , Monitoring Specialist (4) , Sales (4) , Sales Associate (4) , Senior Software Engineer (4) , Analyst (3)

What are the pros of working at SimpliSafe according to real employee reviews?

"Caring people and great company." ((in 33 reviews)); "Good benefits that keep improving" ((in 23 reviews)); "Supportive culture and great people" ((in 22 reviews)); "Good Pay for call center work" ((in 21 reviews)); "work life balance is great" ((in 13 reviews))

What are the cons of working at SimpliSafe according to real employee reviews?

"Bad management" ((in 23 reviews)); "Sales managers are a complete joke along with directly above them" ((in 11 reviews)); "Training is awful, when ever new hires come on the floor they never know anything and many more issues from that." ((in 9 reviews)); "Chad’s leadership was amazing and that distilled down to every people manager in every organization." ((in 7 reviews)); "Awful communication." ((in 6 reviews))

What are employees saying about SimpliSafe layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SimpliSafe layoffs and their outlook for job security at SimpliSafe in 2026.

What are the top reviewed SimpliSafe locations?

Boston , Richmond , Braintree , Charlestown , Glen Allen , Downtown Crossing , Salt Lake City , Petersburg , Costa Mesa , Lakeland , Boca Raton , Cambridge , Lynn , Taunton

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SimpliSafe

SimpliSafe reviews

3.3

49% would recommend to a friend

(358 total reviews)

Hilary Schneider

24% approve of CEO

43% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.4

Compensation and benefits

2.9

Senior management

2.8

Career opportunities

SimpliSafe has an employee rating of 3.3 out of 5 stars, based on 358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SimpliSafe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

358 reviews

5.0

Apr 15, 2017

Awesome experience

Fulfillment

Recommend

CEO approval

Business Outlook

Pros

Great health insurance, overtime, good starting rate for what's expected of you, management was always great, close to public transportation

Cons

They could raise their thermostat though, it does generally run a little cooler in the warehouse. They never had free donuts to go with the free coffee

2.0

Mar 19, 2017

Unprofessional in the extreme

Fulfillment specialist

Recommend

CEO approval

Business Outlook

Pros

Unlimited breaks, overtime opportunities, free coffee.

Cons

Hostile co-workers, cutthroat environment, non-existent management, no communication, no raises, no opportunity for promotion.

5.0

Mar 11, 2017

SimpliSafe simply amazing

Tech support representative

Recommend

CEO approval

Business Outlook

Pros

I went through a staffing agency & all I mentioned is I wanted to work with a company that has integrity & that truly cares about their customers. I was blow away on how much SimpliSafe prides themselves in having those characteristics. Major Keys 🔑 : Empathy, customer service, support from co-works and supervisors/higher ups, integrity to the max, positive environment, and just overall awesome!

Cons

It sounds cheesy but there aren't any. If you are a person that takes pride and responsibility in your work no matter what it is, you'll do amazing here. If you are just looking for a paycheck I doubt you'll like your job or last long but any cons just depend on the worker but this company is definitely one of the best to work for.

Viewing 328 - 330 of 358 Reviews

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Jobs at SimpliSafe

Security Monitoring Specialist (Starting at $21/hr, On-Site)

Contact Center Inbound Sales Agent (Starting at $20 per hour)

Contact Center Inbound Sales Agent (Starting at $20 per hour)

Outdoor Security Monitoring Specialist Evening/Overnight Shifts (Starting at $21/hr, On-Site)

Manager, Vendor Manager