Does SimpliSafe pay their employees well?

According to anonymously submitted Glassdoor reviews, SimpliSafe employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at SimpliSafe. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at SimpliSafe?

49% of SimpliSafe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SimpliSafe 3.6 out of 5 for work life balance, 3.5 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at SimpliSafe?

Customer Service Representative (27) , Software Engineer (15) , Tech Support (9) , Tech Support Representative (8) , Sales Representative (7) , Technical Support (6) , Customer Support Representative (5) , Customer Loyalty Specialist (4) , Customer Service Representative (CSR) (4) , Firmware Engineer (4) , Monitoring Specialist (4) , Sales (4) , Sales Associate (4) , Senior Software Engineer (4) , Analyst (3)

What are the pros of working at SimpliSafe according to real employee reviews?

"Caring people and great company." ((in 33 reviews)); "Good benefits that keep improving" ((in 23 reviews)); "Supportive culture and great people" ((in 22 reviews)); "Good Pay for call center work" ((in 21 reviews)); "work life balance is great" ((in 13 reviews))

What are the cons of working at SimpliSafe according to real employee reviews?

"Bad management" ((in 23 reviews)); "Sales managers are a complete joke along with directly above them" ((in 11 reviews)); "Training is awful, when ever new hires come on the floor they never know anything and many more issues from that." ((in 9 reviews)); "Chad’s leadership was amazing and that distilled down to every people manager in every organization." ((in 7 reviews)); "Awful communication." ((in 6 reviews))

What are employees saying about SimpliSafe layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SimpliSafe layoffs and their outlook for job security at SimpliSafe in 2026.

What are the top reviewed SimpliSafe locations?

Boston , Richmond , Braintree , Charlestown , Glen Allen , Downtown Crossing , Salt Lake City , Petersburg , Costa Mesa , Lakeland , Boca Raton , Cambridge , Lynn , Taunton

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SimpliSafe

SimpliSafe reviews

3.3

49% would recommend to a friend

(99 total reviews)

Hilary Schneider

24% approve of CEO

43% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.4

Compensation and benefits

2.9

Senior management

2.8

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

99 reviews

Reviews about "Management"

Return to all reviews

2.0

Apr 28, 2022

Office of the CEO escalation specialist

Office of the chief executive officer escalation specialist

Recommend

CEO approval

Business Outlook

Pros

Hybrid/work from home Full benefits

Cons

High turnover rate Disorganized management Confusing information about system

1.0

Jan 25, 2022

Will not pay you for the hours you work!!!

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Work from home and low level of callers

Cons

Managers do not care about you, as long as they get paid they don’t care if you do

SimpliSafe Response

This is something that we take very seriously. We absolutely pay our employees for the hours that they work, in addition to paying for vacation time, sick time, holidays, bereavement time and time to get vaccinated against COVID-19. Our supervisors review our timekeeping system carefully to ensure that everyone is being paid appropriately, and our People Team is also here if employees need to escalate any questions or concerns. Please - if you have any lingering questions about your individual situation, contact your former supervisor, people.questions@simplisafe.com or me.

3.0

Jan 4, 2022

N/A

Tech support representative

Recommend

CEO approval

Business Outlook

Pros

Good for people new in field

Cons

Management would be better and understanding

Viewing 46 - 48 of 99 Reviews

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Jobs at SimpliSafe

Security Monitoring Specialist (Starting at $21/hr, On-Site)

Contact Center Inbound Sales Agent (Starting at $20 per hour)

Contact Center Inbound Sales Agent (Starting at $20 per hour)

Outdoor Security Monitoring Specialist Evening/Overnight Shifts (Starting at $21/hr, On-Site)

Outdoor Security Monitoring Specialist Evening/Overnight Shifts (Starting at $21/hr, On-Site)