SimpliSafe reviews

3.3

49% would recommend to a friend

(78 total reviews)

Hilary Schneider

24% approve of CEO

43% positive business outlook

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78 reviews

Reviews about "Career Development"

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3.0
Apr 21, 2021

Used to be awesome

Recommend
CEO approval
Business Outlook

Pros

Some of the highlights: Close knit group Very friendly, helpful people Flexible work environment Good work/life balance Growing rapidly and performing well

Cons

They’re getting cheaper by the day, and are now charging employees for apparel. Yes, employees now pay for their SimpliSafe branded shirts and hoodies. Holiday bonus is now gone. We constantly stock out of inventory because we’re “running lean”. There is practically no communication or transparency from leadership. Departures and promotions go unannounced. We read about recent funding in a newspaper article. New hires just show up on Zoom without any introduction from management. When they do get introduced, the manager does all the talking and the new employee doesn’t even get face time or the chance to speak for themselves. Cannot get a new product right. Constant delays and false starts. Very discouraging for a company who claims to be innovative. As we grow, there are more and more levels of Directors and Sr. Directors added to the teams. This is creating several layers of management and manager level employees having less and less autonomy and control.

1.0
Jan 1, 2021
Recommend
CEO approval
Business Outlook

Pros

It’s a job, so if you are desperate I’d definitely recommend till you fibs something better

Cons

Company treats workers as though they are disposable. Lack of communication between management as well as between management and their employees. No one knows how to do their job correctly. Before covid they had a rampant bed bug issue that was not taken care of. They do not care about your health or what may be going on outside of the job. There is a lack of training and they will replace you within a blink of an eye.

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SimpliSafe Response
5y
Thanks for your feedback on your experience in our contact center in Boston, while it is not what we are striving for and an outlier we would welcome the opportunity to understand your feedback in more detail so we can learn from it. Please do not hesitate to contact me. Thank you.
5.0
Oct 20, 2020
Recommend
CEO approval
Business Outlook

Pros

A great place to build, broaden & sharpen your skillset(s): with strong leadership including mentorship, process implementation opportunities, compensation structure, and collaborative & flexible work environment. We continue to function as a family while moving towards a hyper-growth scale in that of a larger company.

Cons

None at this time. My best advice here is to be aware that we still operate as somewhat of a "start-up" would. This can be seen as an advantage considering we're financially secure, but is a shift to be mindful of when making a change from a larger company (>5000) as I did.

Viewing 46 - 48 of 78 Reviews

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