Does SimpliSafe pay their employees well?

According to anonymously submitted Glassdoor reviews, SimpliSafe employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at SimpliSafe. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at SimpliSafe?

49% of SimpliSafe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SimpliSafe 3.6 out of 5 for work life balance, 3.5 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at SimpliSafe?

Customer Service Representative (27) , Software Engineer (15) , Tech Support (9) , Tech Support Representative (8) , Sales Representative (7) , Technical Support (6) , Customer Support Representative (5) , Customer Loyalty Specialist (4) , Customer Service Representative (CSR) (4) , Firmware Engineer (4) , Monitoring Specialist (4) , Sales (4) , Sales Associate (4) , Senior Software Engineer (4) , Analyst (3)

What are the pros of working at SimpliSafe according to real employee reviews?

"Caring people and great company." ((in 33 reviews)); "Good benefits that keep improving" ((in 23 reviews)); "Supportive culture and great people" ((in 22 reviews)); "Good Pay for call center work" ((in 21 reviews)); "work life balance is great" ((in 13 reviews))

What are the cons of working at SimpliSafe according to real employee reviews?

"Bad management" ((in 23 reviews)); "Sales managers are a complete joke along with directly above them" ((in 11 reviews)); "Training is awful, when ever new hires come on the floor they never know anything and many more issues from that." ((in 9 reviews)); "Chad’s leadership was amazing and that distilled down to every people manager in every organization." ((in 7 reviews)); "Awful communication." ((in 6 reviews))

What are employees saying about SimpliSafe layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SimpliSafe layoffs and their outlook for job security at SimpliSafe in 2026.

What are the top reviewed SimpliSafe locations?

Boston , Richmond , Braintree , Charlestown , Glen Allen , Downtown Crossing , Salt Lake City , Petersburg , Costa Mesa , Lakeland , Boca Raton , Cambridge , Lynn , Taunton

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SimpliSafe

SimpliSafe reviews

3.3

49% would recommend to a friend

(98 total reviews)

Hilary Schneider

24% approve of CEO

43% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.4

Compensation and benefits

2.9

Senior management

2.8

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

98 reviews

Reviews about "Culture"

Return to all reviews

5.0

Dec 20, 2022

Great company!

Associate

Recommend

CEO approval

Business Outlook

Pros

Great products and benefits as well as competitive pay. The culture is very collaborative and many people truly embody the no-ego mentality.

Cons

None that I can think of!

5.0

Nov 1, 2022

Great Job

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

The company’s culture is awesome

Cons

Moved call center out of Boston

4.0

Sep 13, 2022

Great company, grew a lot as a software engineer

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Great company culture, lots of room for improvement and growth, great mentors and learning opportunities, Very flexible work schedule, flexible time off policy and racially diverse. No micromanagement, lots of autonomy. Also great healthcare and benefits.

Cons

Company is starting to get too big. More politics and processes and re-orgs disrupt work life. Feel like the new processes in place limit personal growth and productivity and take away some of the things I loved included in the pros above. Also, the pay rate is not too competitive. Could be making more elsewhere.

Viewing 46 - 48 of 98 Reviews

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Jobs at SimpliSafe

Security Monitoring Specialist (Starting at $21/hr, On-Site)

Contact Center Inbound Sales Agent (Starting at $20 per hour)

Contact Center Inbound Sales Agent (Starting at $20 per hour)

Outdoor Security Monitoring Specialist Evening/Overnight Shifts (Starting at $21/hr, On-Site)

Outdoor Security Monitoring Specialist Evening/Overnight Shifts (Starting at $21/hr, On-Site)