Does SimpliSafe pay their employees well?

According to anonymously submitted Glassdoor reviews, SimpliSafe employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at SimpliSafe. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at SimpliSafe?

49% of SimpliSafe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SimpliSafe 3.6 out of 5 for work life balance, 3.5 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at SimpliSafe?

Customer Service Representative (27) , Software Engineer (15) , Tech Support (9) , Tech Support Representative (8) , Sales Representative (7) , Technical Support (6) , Customer Support Representative (5) , Customer Loyalty Specialist (4) , Customer Service Representative (CSR) (4) , Firmware Engineer (4) , Monitoring Specialist (4) , Sales (4) , Sales Associate (4) , Senior Software Engineer (4) , Analyst (3)

What are the pros of working at SimpliSafe according to real employee reviews?

"Caring people and great company." ((in 33 reviews)); "Good benefits that keep improving" ((in 23 reviews)); "Supportive culture and great people" ((in 22 reviews)); "Good Pay for call center work" ((in 21 reviews)); "work life balance is great" ((in 13 reviews))

What are the cons of working at SimpliSafe according to real employee reviews?

"Bad management" ((in 23 reviews)); "Sales managers are a complete joke along with directly above them" ((in 11 reviews)); "Training is awful, when ever new hires come on the floor they never know anything and many more issues from that." ((in 9 reviews)); "Chad’s leadership was amazing and that distilled down to every people manager in every organization." ((in 7 reviews)); "Awful communication." ((in 6 reviews))

What are employees saying about SimpliSafe layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SimpliSafe layoffs and their outlook for job security at SimpliSafe in 2026.

What are the top reviewed SimpliSafe locations?

Boston , Richmond , Braintree , Charlestown , Glen Allen , Downtown Crossing , Salt Lake City , Petersburg , Costa Mesa , Lakeland , Boca Raton , Cambridge , Lynn , Taunton

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SimpliSafe

SimpliSafe reviews

3.3

49% would recommend to a friend

(358 total reviews)

Hilary Schneider

24% approve of CEO

43% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.4

Compensation and benefits

2.9

Senior management

2.8

Career opportunities

SimpliSafe has an employee rating of 3.3 out of 5 stars, based on 358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SimpliSafe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

358 reviews

3.0

Mar 20, 2026

Ok. Great experience to have

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Hybrid schedule and great benefits.

Cons

Unlimited pto not really unlimited. Frowned upon when asking for days off. Teams are very under-staffed. Lack of accountability across departments. Seems like there's always a fire drill.

5.0

Mar 15, 2026

Good place to work

Cx system admin

Recommend

CEO approval

Business Outlook

Pros

Culture and people are great

Cons

Pay isn't the best but certainly not the worst. Consultants, new executive management, and new owners are showing signs of going siren the path of a bad direction. Silent layoffs

3.0

Mar 4, 2026

Decent Job if you can handle intense customers

It monitoring specialist

Recommend

CEO approval

Business Outlook

Pros

Meal ticket provides for lunch. Meals catered once a week. Friendly environment

Cons

Limited room to grow. Constant rules and process changes. QA can unintentionally add stress

Viewing 10 - 12 of 358 Reviews

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Jobs at SimpliSafe

Director Performance Media, Digital Customer Acquisition

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Financial Systems Analyst II

Manager, Monitoring Compliance

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